Role Overview

Umodzi Microfinance Limited is seeking a principled and professional Human Resource Officer to join its team.

The successful candidate will provide timely and professional HR services at the Head Office while also offering dedicated support to Field staff. This role requires a mature and effective communicator who can work well across departments and groups.

The ideal candidate should have practical experience engaging with Field Operations teams and external partners, with the ability to build strong working relationships across different levels of the organization.

Key Responsibilities

The Human Resource Officer will be responsible for supporting and strengthening HR operations across the organization. Key duties include:

• Assist with the formulation and implementation of human resource policies and procedures.
• Assist in the recruitment and selection process.
• Assist in designing and delivering impactful solutions for training, performance management, and talent development.
• Assist in managing core HR operations, including payroll, benefits, and data insights.
• Provide guidance on complex employee relations and legal matters.
• Maintain and process accurate and complete HR and employee records.
• Select relevant data and compile HR reports, including statistical summaries, charts, graphs, and surveys.
• Monitor adherence to labor laws and employment regulations.

Qualifications and Skills

Applicants should possess the following qualifications, experience, and skills:

• At least 2 years of HR management experience in microfinance.
• A Degree in Human Resources, Business, or related studies.
• Deep knowledge of labour laws to ensure full compliance and sound employee relations.
• Proven success in recruitment, performance management, and designing impactful staff training.
• Exceptional interpersonal skills, with the ability to build trust and negotiate effectively with stakeholders at all levels.
• High ethical standards and integrity.
• Maturity and logical thinking to solve complex problems.
• Ability to handle sensitive data discreetly.

• Assist with the formulation and implementation of human resource policies and procedures.
• Assist in the recruitment and selection process.
• Assist in designing and delivering impactful solutions for training, performance management, and talent development.
• Assist in managing core HR operations, including payroll, benefits, and data insights.
• Provide guidance on complex employee relations and legal matters.
• Maintain and process accurate and complete HR and employee records.
• Select relevant data and compile HR reports, including statistical summaries, charts, graphs, and surveys.
• Monitor adherence to labor laws and employment regulations.

• Deep knowledge of labour laws to ensure full compliance and sound employee relations.
• Proven success in recruitment, performance management, and designing impactful staff training.
• Exceptional interpersonal skills, with the ability to build trust and negotiate effectively with stakeholders at all levels.
• High ethical standards and integrity.
• Maturity and logical thinking to solve complex problems.
• Ability to handle sensitive data discreetly.

• At least 2 years of HR management experience in microfinance.
• A Degree in Human Resources, Business, or related studies.