About Kairuki Hospital

Kairuki Hospital is a leading private hospital in Tanzania, owned by Kairuki Health and Education Network. Established in March 1987 (formerly Mission Mikocheni Hospital), the hospital provides a wide range of healthcare services.

Job Overview

We are seeking professional and compassionate Hospital Receptionists to join our team. As the first point of contact for patients and visitors, you will play a vital role in creating a welcoming environment and ensuring smooth hospital operations.

Key Responsibilities

• Greet and assist patients, visitors, and staff in a courteous manner
• Manage patient registration, appointment scheduling, and check-ins
• Answer and direct phone calls efficiently
• Maintain accurate patient records in the hospital’s electronic system
• Handle billing inquiries and insurance verification
• Uphold confidentiality and comply with hospital policies
• Provide administrative support to medical and nursing staff

Qualifications and Skills

• Diploma in Front Office Management, Office Administration, Health Records, or related field
• Knowledge of medical terminology and hospital procedures is an added advantage
• Strong communication and interpersonal skills
• Proficiency in computer applications (Microsoft Office)
• Knowledge of Electronic Medical Record (EMR) systems
• Ability to multitask and remain calm under pressure
• Compassionate, professional, and patient-centered attitude
• Minimum of 2 years’ proven work experience in a health facility

• Greet and assist patients, visitors, and staff in a courteous manner
• Manage patient registration, appointment scheduling, and check-ins
• Answer and direct phone calls efficiently
• Maintain accurate patient records in the hospital’s electronic system
• Handle billing inquiries and insurance verification
• Uphold confidentiality and comply with hospital policies
• Provide administrative support to medical and nursing staff

• Strong communication and interpersonal skills
• Proficiency in computer applications (Microsoft Office)
• Knowledge of Electronic Medical Record (EMR) systems
• Ability to multitask and remain calm under pressure
• Compassionate, professional, and patient-centered attitude

• Diploma in Front Office Management, Office Administration, Health Records, or related field
• Knowledge of medical terminology and hospital procedures is an added advantage