Vacancy title:
Head of Retail Banking

Jobs at:
Leading Bank

Deadline of this Job:
4th December 2018

Duty Station:
Tanzania

Summary
Date Posted: 23rd November 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

JOB DETAILS:
REPORTING TO: Chief Executive Officer
RESPONSIBLE FOR: Driving of the Bank Retail Business
DEPARTMENT: Retail Department HOURS OF WORK: 8am - 5pm Monday to Friday additional hours as required by workload
REGION: Dar es Salaam (Corporate Office)

PURPOSE OF JOB

• To formulate a coordinated Retail Bank Strategy where all the employees, branches, DSA's, support functions and external vendors (solution providers / alliances etc.) work in a single direction to increase customer base, balance sheet and revenue pools thereby increasing the profitability & enhancing brand value of the bank.
  
• To formulate a coordinated distribution strategy of the bank (conventional & digital) and propose to the Board-EXCOM for approval through CEO / Management Committee.
• Increase the non-interest income by strengthening/modifying existing products and exploring new product/services lines.
• Build Retail & Business banking asset book and creating related revenue pools by strengthening/ modifying existing products and exploring new product/services tines.
  
• To keep introducing competitive and innovative retail products - liabilities, assets, digital & other wealth management, to maintain / enhance market
  

KEY RESPONSIBILITY AREAS

• Enhance market share on CASA / Customer deposits.
  
• Enhance market share on digital led revenue pools.
  
• Set up a Daily Operating Rhythm for the Retail Bank Team.
  
• Crafting & Leading distribution strategy as approved by the Board.
  
• Run the Sales Management Process for all retail - conventional & digital products.
  
• Design, review and implement a Performance Management System and Sales Management Plan.
  
• Responsible for channel, product, unit profitability.
  
• Build Retail asset portfolio aligned to bank's strategy/ annual business plans; setting up of Retail Credit sales & management Team in collaboration with Head Credit, an ideal platform to attain business objectives.
  
• To maintain and be accountable for the asset quality of the Retail loan book.
  
• Work closely with Marketing team for launch /communications (internal/external) for success of products & initiatives.
  
• Leverage Technology as enabler for client experience.
  
• Launch, monitor and run the Preferred Banking Segment to achieve business objectives.
  
• Work closely with all other business and support domains to leverage to cross sell and achieve operational efficiencies.
  
• Periodic Review of Organizational Structure of the Retail Bank for better alignment and cost
  
• Hire, Groom, Motivate and Empower local talent.
  
• Oversight of Group Retail banking operations -alignment on policies, practices & leveraging potential.
  

REQUIREMENTS AND KEY SKILLS

• At least 10 years' experience in retail banking, with at least 5 years in similar position,
  
• Master's degree in Business related studies is an added advantage.
  
• Good leadership, people management skills.
  
• Knowledge of relevant legislation, sales and business principles.
  
• Strong commercial know-how and first-dass decision-making abilities.
  
• Excellent communication and interpersonal skills.
  
• Strong business acumen.