About the job

• To provide operational support to the Human Resources and Administration function by coordinating recruitment, employee lifecycle activities, HR administration, employee engagement initiatives, and HR compliance while ensuring efficient, accurate, and professional HR service delivery.
• Support the full employee lifecycle by coordinating recruitment, onboarding, confirmations, transfers, payroll inputs, employee records management, offboarding, and HR administrative processes.
• Assist with recruitment activities by posting vacancies, sourcing candidates, screening applications, coordinating interviews, and supporting hiring managers throughout the selection process.
• Maintain accurate HR records, HR systems, headcount reports, employee files, and training records while ensuring compliance with labour laws, company policies, and HR procedures.
• Coordinate HR initiatives including employee engagement, performance management administration, training and development, benefits administration, team-building activities, and employee experience programs.
• Provide first-level employee support, assist with HR reporting and projects, coordinate field HR administration, and maintain confidentiality while supporting the HR & Administration Manager.

Qualification

• Bachelor's degree in Human Resource Management, Business Administration, or a related field.
• Minimum of 1–2 years' experience in an HR Administration or HR Generalist role, preferably within the microfinance or financial services sector.
• Working knowledge of labour laws, recruitment and selection, employee relations, performance management, training coordination, compensation and benefits administration, and HR policies.
• Proficiency in Microsoft Office applications and HR Information Systems (HRIS) with strong administrative and record management skills.
• Excellent communication, interpersonal, organizational, problem-solving, and time management skills with a high level of integrity, professionalism, and confidentiality.

• Support the full employee lifecycle by coordinating recruitment, onboarding, confirmations, transfers, payroll inputs, employee records management, offboarding, and HR administrative processes.
• Assist with recruitment activities by posting vacancies, sourcing candidates, screening applications, coordinating interviews, and supporting hiring managers throughout the selection process.
• Maintain accurate HR records, HR systems, headcount reports, employee files, and training records while ensuring compliance with labour laws, company policies, and HR procedures.
• Coordinate HR initiatives including employee engagement, performance management administration, training and development, benefits administration, team-building activities, and employee experience programs.
• Provide first-level employee support, assist with HR reporting and projects, coordinate field HR administration, and maintain confidentiality while supporting the HR & Administration Manager.

• Proficiency in Microsoft Office applications and HR Information Systems (HRIS)
• Strong administrative and record management skills
• Excellent communication skills
• Excellent interpersonal skills
• Excellent organizational skills
• Excellent problem-solving skills
• Excellent time management skills
• High level of integrity
• Professionalism
• Confidentiality

• Bachelor's degree in Human Resource Management, Business Administration, or a related field.
• Minimum of 1–2 years' experience in an HR Administration or HR Generalist role, preferably within the microfinance or financial services sector.
• Working knowledge of labour laws, recruitment and selection, employee relations, performance management, training coordination, compensation and benefits administration, and HR policies.