General Manager Assistant
2025-09-23T10:53:20+00:00
Zanzibar Pearl Boutique Hotel & Villas
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https://zanzibarpearl.com/
FULL_TIME
Zanzibar
Tanzania
00000
Tanzania
Hospitality, and Tourism
Management
2025-09-30T17:00:00+00:00
Tanzania
8
Responsibilities :
Operations Management
- Assist the Hotel Manager in overseeing daily hotel operations to ensure smooth, efficient, and profitable performance.
- Coordinate between departments (front office, housekeeping, F&B, maintenance) to maintain operational excellence.
- Monitor inventory levels, ensure compliance with safety and hygiene standards, and assist with staff scheduling.
- Act as a decision-maker in the absence of the General Manager.
Rooms Division
- Supervise and support the front office and housekeeping teams.
- Monitor room occupancy and revenue strategies in coordination with the reservations team.
- Ensure that rooms are maintained to the highest standards and ready for guest arrivals.
- Review guest feedback and implement improvements in room and service quality.
Guest Relations
- Serve as a key point of contact for guests welcoming, VIPs, resolving issues, and handling special requests.
- Foster a guest-focused culture among staff and lead by example in delivering outstanding service.
- Monitor guest satisfaction levels and work proactively to enhance the guest experience.
- Maintain strong communication with guests from pre-arrival through post-departure.
Time Flexibility & Must Speak Fluently:
- English
- Italian
- French
- German
Requirements
- Minimum 3 years of experience in hotel operations or hospitality management, preferably in a resort or boutique hotel setting.
- Strong understanding of front office operations, housekeeping, and guest service procedures.
- Excellent leadership, communication, and problem-solving skills.
- Proficient in hotel management systems and MS Office Suite.
- Fluent in English; Swahili or additional languages (e.g., French, Italian, German) are a plus.
- Ability to work flexible hours including weekends and holidays.
- Hospitality management diploma or degree preferred.
What We Offer
- Competitive local salary and performance-based incentives.
- On-site accommodation
- Daily staff meals.
- Professional development and career growth opportunities.
- A supportive, team-oriented work environment in a beautiful island setting.
Operations Management Assist the Hotel Manager in overseeing daily hotel operations to ensure smooth, efficient, and profitable performance. Coordinate between departments (front office, housekeeping, F&B, maintenance) to maintain operational excellence. Monitor inventory levels, ensure compliance with safety and hygiene standards, and assist with staff scheduling. Act as a decision-maker in the absence of the General Manager. Rooms Division Supervise and support the front office and housekeeping teams. Monitor room occupancy and revenue strategies in coordination with the reservations team. Ensure that rooms are maintained to the highest standards and ready for guest arrivals. Review guest feedback and implement improvements in room and service quality. Guest Relations Serve as a key point of contact for guests welcoming, VIPs, resolving issues, and handling special requests. Foster a guest-focused culture among staff and lead by example in delivering outstanding service. Monitor guest satisfaction levels and work proactively to enhance the guest experience. Maintain strong communication with guests from pre-arrival through post-departure.
Minimum 3 years of experience in hotel operations or hospitality management, preferably in a resort or boutique hotel setting. Strong understanding of front office operations, housekeeping, and guest service procedures. Excellent leadership, communication, and problem-solving skills. Proficient in hotel management systems and MS Office Suite. Fluent in English; Swahili or additional languages (e.g., French, Italian, German) are a plus. Ability to work flexible hours including weekends and holidays. Hospitality management diploma or degree preferred.
JOB-68d27c20e3027
Vacancy title:
General Manager Assistant
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management]
Jobs at:
Zanzibar Pearl Boutique Hotel & Villas
Deadline of this Job:
Tuesday, September 30 2025
Duty Station:
Zanzibar | Tanzania | Tanzania
Summary
Date Posted: Tuesday, September 23 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Responsibilities :
Operations Management
- Assist the Hotel Manager in overseeing daily hotel operations to ensure smooth, efficient, and profitable performance.
- Coordinate between departments (front office, housekeeping, F&B, maintenance) to maintain operational excellence.
- Monitor inventory levels, ensure compliance with safety and hygiene standards, and assist with staff scheduling.
- Act as a decision-maker in the absence of the General Manager.
Rooms Division
- Supervise and support the front office and housekeeping teams.
- Monitor room occupancy and revenue strategies in coordination with the reservations team.
- Ensure that rooms are maintained to the highest standards and ready for guest arrivals.
- Review guest feedback and implement improvements in room and service quality.
Guest Relations
- Serve as a key point of contact for guests welcoming, VIPs, resolving issues, and handling special requests.
- Foster a guest-focused culture among staff and lead by example in delivering outstanding service.
- Monitor guest satisfaction levels and work proactively to enhance the guest experience.
- Maintain strong communication with guests from pre-arrival through post-departure.
Time Flexibility & Must Speak Fluently:
- English
- Italian
- French
- German
Requirements
- Minimum 3 years of experience in hotel operations or hospitality management, preferably in a resort or boutique hotel setting.
- Strong understanding of front office operations, housekeeping, and guest service procedures.
- Excellent leadership, communication, and problem-solving skills.
- Proficient in hotel management systems and MS Office Suite.
- Fluent in English; Swahili or additional languages (e.g., French, Italian, German) are a plus.
- Ability to work flexible hours including weekends and holidays.
- Hospitality management diploma or degree preferred.
What We Offer
- Competitive local salary and performance-based incentives.
- On-site accommodation
- Daily staff meals.
- Professional development and career growth opportunities.
- A supportive, team-oriented work environment in a beautiful island setting.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
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