Key Performance Areas

• Manage, Motivate, and instruct all operation team members, set priorities and structure task and goals.
• Lead supervisors on vessel and yard operations including cargo stowage, delivery, and horizontal transport.
• Provide effective organization and control to meet planned objectives depending on current deployment at either:
• Monitor General Cargo operations and ensure proper handling on vessel or yard operations.
• Monitor silo operations and ensure proper handling and storage of bulk commodities
• Coordinate RoRo operations ensuring safe and efficient vehicle handling.
• Liaise with the engineering department to maximize equipment availability and effectiveness.
• Maximize equipment utilization (cranes, forklifts, silo systems) to achieve productivity targets.
• Coordinate terminal planning and operations to ensure effective ship working programmes are set and maintained to ensure vessels meet sailing or berthing deadlines.
• Identify stages in a typical performance management cycle including setting smart goals and the processes for monitoring performance effectively and providing constructive feedback.
• Manage and improve the individual team and divisional performance to achieve organizational goals and strategies.
• Provide leadership and training to operational staff.
• Maintain and enhance relationships and goodwill with departments and customers.
• Advising, appraising, assisting, conferring, and counselling with these terminal issues and initiatives.
• Brief the Operations Manager daily or as required and advise on status of current operations, future operations, and analysis of past operations.
• Coordinate planning section activities with operations supervision by personal and radio contact.
• Daily personal and/or telephone contact with engineering management to communicate and receive equipment status information.
• Regularly telephone and personal contact with shipping line/vessel agency representatives to exchange operational information.
• As required, contact via telephone and/or radio with Customs, Port Authority and Pilots regarding vessel, berthing movements and on any issues affecting ongoing operations.
• Ensure proper clean up and berth operation readiness before start of next vessel operation.
• Organize and ensure proper and right equipment are in place prior berthing/start of vessel operation.
• Ensure compliance with safety regulations and SOPs across all operational areas.
• Support continuous improvement initiatives and performance optimization.

Qualifications Required

• Bachelor’s Degree in Shipping & Logistics, Port Management, or related field.
• Rigging and lifting certification ((added advantage).

• Manage, Motivate, and instruct all operation team members, set priorities and structure task and goals.
• Lead supervisors on vessel and yard operations including cargo stowage, delivery, and horizontal transport.
• Provide effective organization and control to meet planned objectives depending on current deployment at either.
• Monitor General Cargo operations and ensure proper handling on vessel or yard operations.
• Monitor silo operations and ensure proper handling and storage of bulk commodities
• Coordinate RoRo operations ensuring safe and efficient vehicle handling.
• Liaise with the engineering department to maximize equipment availability and effectiveness.
• Maximize equipment utilization (cranes, forklifts, silo systems) to achieve productivity targets.
• Coordinate terminal planning and operations to ensure effective ship working programmes are set and maintained to ensure vessels meet sailing or berthing deadlines.
• Identify stages in a typical performance management cycle including setting smart goals and the processes for monitoring performance effectively and providing constructive feedback.
• Manage and improve the individual team and divisional performance to achieve organizational goals and strategies.
• Provide leadership and training to operational staff.
• Maintain and enhance relationships and goodwill with departments and customers.
• Advising, appraising, assisting, conferring, and counselling with these terminal issues and initiatives.
• Brief the Operations Manager daily or as required and advise on status of current operations, future operations, and analysis of past operations.
• Coordinate planning section activities with operations supervision by personal and radio contact.
• Daily personal and/or telephone contact with engineering management to communicate and receive equipment status information.
• Regularly telephone and personal contact with shipping line/vessel agency representatives to exchange operational information.
• As required, contact via telephone and/or radio with Customs, Port Authority and Pilots regarding vessel, berthing movements and on any issues affecting ongoing operations.
• Ensure proper clean up and berth operation readiness before start of next vessel operation.
• Organize and ensure proper and right equipment are in place prior berthing/start of vessel operation.
• Ensure compliance with safety regulations and SOPs across all operational areas.
• Support continuous improvement initiatives and performance optimization.

• Proficiency in terminal operating systems and scheduling software (added advantage).
• Excellent communication and conflict resolution abilities.
• Good English both oral & written.
• Able to Maintain contacts with internal and external stakeholders.
• Familiarity with cargo handling procedures and safety protocols.
• Strong leadership and team management skills.
• Able to work under pressure and extreme conditions.
• Experience in coordinating with vessel officers, pilots, and third-party logistics providers.

• Bachelor’s Degree in Shipping & Logistics, Port Management, or related field.
• Rigging and lifting certification ((added advantage).