Background information about the job or company (e.g., role context, company overview)

IvyExalt LEARNING & CONSULTANCY WE ARE HIRING!

Responsibilities or duties

The Front Office & Business Administration Officer is responsible for managing front office operations, coordinating administrative activities, supporting business development initiatives, maintaining customer relationships, assisting with HR administrative functions, and ensuring effective communication with clients, visitors, partners, and other stakeholders while contributing to the smooth day-to-day operations of the organization.

Qualifications or requirements (e.g., education, skills)

Diploma or Bachelor's Degree in Business Administration, Human Resource Management, Office Management, Marketing, Public Administration, or a related field.

Excellent communication and interpersonal skills.

Good organizational and time management skills.

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).

Professional appearance and a positive attitude.

Strong customer service and problem-solving skills.

Ability to work independently and as part of a team.

Ability to multitask and manage multiple responsibilities effectively.

High level of integrity and ability to maintain confidentiality.

Experience needed

Previous experience in front office, administration, customer service, or a similar role is an added advantage.

• Front Office Management and visitor handling
• Administrative support and documentation management
• Human Resource Administration support
• Customer acquisition and lead generation through cold calling
• Business development support and opportunity identification
• Event and networking coordination
• Customer relationship management
• Communication and public relations support

• Leadership management
• Problem solving
• Active Listening
• Attention to details
• Communication & organizational
• Records & Documentation
• Computer skills
• Decision Making

• Diploma or Bachelor's Degree in Business Administration, Human Resource Management, Office Management, Marketing, Public Administration, or a related field.
• Previous experience in front office, administration, customer service, or a similar role is an added advantage.
• Excellent communication and interpersonal skills.
• Good organizational and time management skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Professional appearance and a positive attitude.
• Strong customer service and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to multitask and manage multiple responsibilities effectively.
• High level of integrity and ability to maintain confidentiality.