Financial Services Associate job at Wasoko
291 Days Ago
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Vacancy title:
Financial Services Associate

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Accounting & Finance ]

Jobs at:


Deadline of this Job:
28 April 2022  

Duty Station:
Within Tanzania , Mwanga , East Africa

Date Posted: Thursday, April 21, 2022 , Base Salary: Not Disclosed

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Our strategy is to provide a world class customer experience with regards to accessing basic financial services through effective education and signaling that allows our customers to graduate to more sophisticated financial products. In the long-run, these more sophisticated financial products will be the profit engine of the financial services business

Key Responsibilities;
• Capacity to onboard and manage clients, usage, retention and customer reactivation.
• Managing customers directly and in liaison with the sales team to ensure:
• Growth
• Ensure they order the set number of SKUs and grow their SKUs per order
• Ensure they grow Average Revenue Per User MoM
• Ensure on-time repayment of credit with capacity to escalated collections
• Daily follow up of overdue invoices through phone calls and field visitations
• Developing Pay plans / Promise to Pay database with elaborate follow ups
• Ensure a thorough KYC process by conducting a verification exercise for all new clients and capturing relevant information in systems for decision making
• Conduct customer education to all new and existing clients to ensure adherence to Wasoko credit terms and communicate any changes of policy
• Handle all customer and agents’ complaints within the credit portfolio
• Any other duties may be assigned

• Diploma in Accounts and Finance and any related field
• Proven work experience in credit management
• Good understanding of lending procedures & credit related laws
• 2-4 years of credit experience
• Be willing to regularly travel to customer sites
• Have considerable experience with customer negotiations

Work Hours: 8

Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
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Job Info
Job Category: Accounting/ Finance jobs in Tanzania
Job Type: Full-time
Deadline of this Job: 28 April 2022
Duty Station: Dar es Salaam
Posted: 21-04-2022
No of Jobs: 1
Start Publishing: 21-04-2022
Stop Publishing (Put date of 2030): 21-04-2066
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