Job Description

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary:

As a Documentation Executive, you will support the accurate and timely processing of export documentation, including Bills of Lading, shipping instructions, invoices and manifests. You will work closely with customers, agents and internal teams to resolve queries and ensure smooth and efficient export operations.

Contract: Permanent

Location: Dar Es Salaam, Tanzania (On-Site)

Key Responsibilities:

• Manage vessel voyages, routes and customer setup in JBM.
• Prepare and process export Bills of Lading, invoices and freight tax reports.
• Coordinate Shipping Instructions (SI), amendments and documentation with shippers, agents and GCC.
• Manage OBL/SWB issuance, telex releases and switch BL requests, maintaining accurate issuance logs.
• Download and distribute cargo and freight manifests as required.
• Respond to customer queries relating to export documentation, invoices and EFD requirements.
• Prepare proforma invoices and vessel certificates when required.
• Support export file reconciliations and follow up on outstanding invoices after vessel sailing.

Candidate Requirements:

• Preferred experience in Shipping/freight forwarding.
• Right to work in Tanzania.
• Proficiency in MS Office applications (word, excel, outlook, power point, etc.)
• Excellent communication skills, both interpersonal and professional, in written and oral form.
• Should be self-motivated, very well organized with self-learning ability.
• Good written and spoken English.

You will receive:

A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy:

• A place to grow your career - we’ll help you set big goals and exceed them.
• Competitive salary package.
• Work with talented, committed, and supportive teammates.
• Value Award celebration events.

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

• Manage vessel voyages, routes and customer setup in JBM.
• Prepare and process export Bills of Lading, invoices and freight tax reports.
• Coordinate Shipping Instructions (SI), amendments and documentation with shippers, agents and GCC.
• Manage OBL/SWB issuance, telex releases and switch BL requests, maintaining accurate issuance logs.
• Download and distribute cargo and freight manifests as required.
• Respond to customer queries relating to export documentation, invoices and EFD requirements.
• Prepare proforma invoices and vessel certificates when required.
• Support export file reconciliations and follow up on outstanding invoices after vessel sailing.

• Proficiency in MS Office applications (word, excel, outlook, power point, etc.)
• Excellent communication skills, both interpersonal and professional, in written and oral form.
• Self-motivated, very well organized with self-learning ability.
• Good written and spoken English.

• Bachelor Degree Certificate Degree Diploma
• Preferred experience in Shipping/freight forwarding.
• Right to work in Tanzania.