Cooperative Bank Tanzania Plc (Coop Bank) officially commenced operations on October 1, 2024, following a nationwide cooperative movement aimed at capital mobilization and the strategic merger of Kilimanjaro Cooperative Bank and Tandahimba Community Bank. The bank’s mandate is focused on transforming the financial landscape of Tanzania. Coop Bank is dedicated to enhancing financial inclusion by providing access to banking services for cooperatives, farmers, and unbanked populations. Additionally, the bank plans to leverage technology and innovation to improve service outreach and operational efficiency. Coop Bank Tanzania was formally launched in April 2025 and operates with a strong commitment to commercial principles, while prioritizing the needs of its cooperative members and the broader community. In line with its growth strategy, Coop Bank Tanzania invites applications from suitably qualified and experienced candidates to strengthen its senior management team by filling the following seven (7) executive positions: Director of Legal Services and Company Secretary, Director of Internal Audit, Director of Technology and Operations, Director of Human Resource and Administration, Director of Business and Personalized Banking, Director of Cooperative Banking, Director of Credit. The seven (7) senior executive roles will report directly to the Chief Executive Officer. The selection process for these positions is highly competitive, and the appointment of any candidate will be contingent upon a rigorous independent selection process, which includes fit and proper checks.

Role purpose

Provide strategic, business and operational leadership for the Bank’s Business and Personalized Banking portfolio, driving sustainable growth, profitability and market competitiveness through deposit mobilisation, quality lending, corporate and government relationships, digital banking, alternative channels and an effective branch network.

Key responsibilities

The successful candidate will:

• Develop and execute business strategies that drive deposit growth, quality lending, transaction volumes, fee income and profitability.
• Lead business, corporate and government banking, including strategic institutional relationships.
• Drive personalized and digital banking, customer acquisition and adoption of digital financial solutions.
• Expand agency and merchant banking and other alternative distribution channels.
• Provide strategic oversight of the branch network, service quality and customer experience.
• Lead product innovation, strategic partnerships, portfolio performance and compliance with regulatory and internal requirements.

Qualifications & experience

Bachelor’s degree in Banking, Finance, Economics, Business Administration, Accounting, Marketing, IT, Management or related discipline. Master’s degree/MBA is highly desirable; relevant professional qualifications are an added advantage. Minimum 10 years’ relevant experience, including at least 5 years in senior management or strategic leadership, preferably in a regulated financial institution. Strong experience in business/institutional banking, deposit mobilisation, corporate or government banking, digital/alternative channels and branch operations.

Key competencies

Strategic leadership, commercial acumen, business development, digital banking, customer centricity, financial performance management, innovation and stakeholder management.

• Develop and execute business strategies that drive deposit growth, quality lending, transaction volumes, fee income and profitability.
• Lead business, corporate and government banking, including strategic institutional relationships.
• Drive personalized and digital banking, customer acquisition and adoption of digital financial solutions.
• Expand agency and merchant banking and other alternative distribution channels.
• Provide strategic oversight of the branch network, service quality and customer experience.
• Lead product innovation, strategic partnerships, portfolio performance and compliance with regulatory and internal requirements.

• Strategic leadership
• Commercial acumen
• Business development
• Digital banking
• Customer centricity
• Financial performance management
• Innovation
• Stakeholder management

• Bachelor’s degree in Banking, Finance, Economics, Business Administration, Accounting, Marketing, IT, Management or related discipline.
• Master’s degree/MBA is highly desirable; relevant professional qualifications are an added advantage.
• Minimum 10 years’ relevant experience, including at least 5 years in senior management or strategic leadership, preferably in a regulated financial institution.
• Strong experience in business/institutional banking, deposit mobilisation, corporate or government banking, digital/alternative channels and branch operations.