Opportunity

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? An opportunity exists for a Direct Transport Sales (DTS) Team Lead to join our team in Dar Es Salaam, Tanzania.

The DTS Team Lead will be responsible for supporting the Area DTS Manager to set direction for the country/regional DTS team and translate strategy into disciplined commercial execution. The role provides day-to-day sales leadership, coaching, pipeline rigor, and performance management for the DTS team to deliver profitable growth, superior customer outcomes and the ability to align customer needs with Maersk’s global shipping and logistics services, making a tangible impact on our customers’ supply chains.

WHAT WE OFFER:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work, Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

Team Leadership & Direction:

• Work with the DTS Manager to cascade Area DTS strategy into clear team plans and individual accountabilities.
• Drive and coach the team on various improvement aspects including but not limited to client relationships, lead targeting, administrative tasks and inter departmental cohesion.
• Identify skills gaps and create plans to mitigate these gaps.
• Continuously push for improvement on pipeline hygiene, customer focus and target achievement.
• Create a high level of team camaraderie and spirit amongst the local and wider/regional DTS teams.

Commercial Execution & Pipeline Rigor:

• Own pipeline health for the team and lead periodic follow up on win/lose status.
• Ensure a detailed and strategic approach towards constantly attaining sales targets.
• Drive an aggressive approach towards New Store Sales and align with area targets, broken into focused plans to convert new clients.

Customer Leadership:

• Maintain a high level of customer centricity towards all discussions and processes with clients.
• Champion customer experience and build local ecosystem relationships.
• Understand the customer landscape and how to manage expectations through the available interdepartmental resources and expertise.

Cross-Functional Orchestration:

• Partner with Product, Operations, Procurement, Finance and CX to translate customer demand into deliverable solutions.

Performance Management & Governance:

• Maintain CRM data quality.
• Enforce compliance and ensure a high level of adherence to guidelines on protocol.

WHO WE ARE LOOKING FOR:

Someone with:

• Relevant bachelor’s degree in business, logistics, supply chain or related fields
• At least 5 years’ experience in B2B logistics/transportation sales
• Proven team leadership.
• Strong commercial acumen in converting leads to actual business
• CRM proficiency and data-driven management

Competencies & Behaviours:

• Customer obsession and a high sense of understanding of the needs of the customer
• Ownership of processes and team agenda
• Team player
• Open thinker towards fresh ideas and willing to integrate suggestions and intel in their decision making and strategy

• Work with the DTS Manager to cascade Area DTS strategy into clear team plans and individual accountabilities.
• Drive and coach the team on various improvement aspects including but not limited to client relationships, lead targeting, administrative tasks and inter departmental cohesion.
• Identify skills gaps and create plans to mitigate these gaps.
• Continuously push for improvement on pipeline hygiene, customer focus and target achievement.
• Create a high level of team camaraderie and spirit amongst the local and wider/regional DTS teams.
• Own pipeline health for the team and lead periodic follow up on win/lose status.
• Ensure a detailed and strategic approach towards constantly attaining sales targets.
• Drive an aggressive approach towards New Store Sales and align with area targets, broken into focused plans to convert new clients.
• Maintain a high level of customer centricity towards all discussions and processes with clients.
• Champion customer experience and build local ecosystem relationships.
• Understand the customer landscape and how to manage expectations through the available interdepartmental resources and expertise.
• Partner with Product, Operations, Procurement, Finance and CX to translate customer demand into deliverable solutions.
• Maintain CRM data quality.
• Enforce compliance and ensure a high level of adherence to guidelines on protocol.

• Proven team leadership.
• Strong commercial acumen in converting leads to actual business
• CRM proficiency and data-driven management
• Customer obsession and a high sense of understanding of the needs of the customer
• Ownership of processes and team agenda
• Team player
• Open thinker towards fresh ideas and willing to integrate suggestions and intel in their decision making and strategy

• Relevant bachelor’s degree in business, logistics, supply chain or related fields
• At least 5 years’ experience in B2B logistics/transportation sales