Background

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Reporting to the M-Pesa Business Development Manager Digital Lending. The role involves execution and implementation of digital lending products roadmap based on the strategic direction of the company.

What you’ll do

1. Execute the Lending product portfolio as per the strategy aligned.

• Drive day to day products initiatives as per the aligned strategy. This means to ensure customers are well engaged through BTL, ATL and Digital campaigns with regards to lending products.
• Develop, execute and manage implementation of lending products adoption strategy. This include creation of tentative business case and ensuring objectives are meet.
• Ensure deliverable of revenue targets on each product line.
• Provide day to day analytical insights and reports on product performance and advice lending manager accordingly.
• Ensure top mind of the dynamics of Lending market in Tanzania and around the world. This include observing and reporting of competition and change of customer and business pattern.

2. Execute and manage Lending products roadmap.

• Bring about innovation of new Lending product to fit the market need and drive M-Pesa ambitions on digital lending space.
• Continuous review, evaluate and enhance the current product offering. To ensure that all products offered are in-tune with customer needs and deliver an excellent customer experience and profitability.
• Drive execution of products enhancements as per the roadmap stipulated.

3. Stakeholder engagements

• Develop, engage and execute new strategic partnership with financial institutions and other stakeholders with regards to lending products and services.
• Maintain internal and external stakeholder relationships with regards to current products and ensure smooth flow of communication and interaction among partners and management.
• Together with Lending Manager drive business negotiations with partners and ensure M-Pesa ambitions are met.

4. Business intelligence

• Provide business insights on customer behaviour and advice on different plans to ensure growth and adoption of Lending products to deliver performance and revenue growth.
• Deliver Customer Surveys and research insights with regards to offered Lending products and services in order to capture customer needs, concerns and margining requirements.
• Develop strong customer relationship strategy this includes design and deploy different initiatives to deliver customer growth and products revenue line growth.
• Drive integration with CVM platforms in delivering of product initiatives growth.
• Provide timely market/competition feedback.

5. Product Compliance

• Ensure all products/business development principles and standards set by Vodacom are adhered towards implementation of new and existing products. To ensure that all necessary documents are provided and submitted.
• Provide key updates to the financial service regulations and ensure all products and services are delivered as per the stipulated regulations.
• Support product regulatory approval and risk and compliance management.

QUALIFICATIONS & EXPERIENCE

1. 2 Years or more experience working in Digital Lending or Mobile Money or Banking/Financial Services preferably with experience of digital financial products.

2. Bachelor Degree in Commerce, Economics, Financial technology or related fields. Master’s Degree will be added advantage.

3. Strong analytical skills, conceptual thinking, problem solving ability and strong business acumen.

4. Strong understanding of all aspects of local markets and needs of customer.

5. Strong knowledge of mobile money, Fintech and financial services most preferably Digital Lending.

6. Self-starter with exceptional people, strong presentation and communication skills.

7. Passion and commitment to driving mobile money growth and innovation.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

• Execute the Lending product portfolio as per the strategy aligned.
• Drive day to day products initiatives as per the aligned strategy.
• Develop, execute and manage implementation of lending products adoption strategy.
• Ensure deliverable of revenue targets on each product line.
• Provide day to day analytical insights and reports on product performance and advice lending manager accordingly.
• Ensure top mind of the dynamics of Lending market in Tanzania and around the world.
• Execute and manage Lending products roadmap.
• Bring about innovation of new Lending product to fit the market need and drive M-Pesa ambitions on digital lending space.
• Continuous review, evaluate and enhance the current product offering.
• Drive execution of products enhancements as per the roadmap stipulated.
• Develop, engage and execute new strategic partnership with financial institutions and other stakeholders with regards to lending products and services.
• Maintain internal and external stakeholder relationships with regards to current products and ensure smooth flow of communication and interaction among partners and management.
• Together with Lending Manager drive business negotiations with partners and ensure M-Pesa ambitions are met.
• Provide business insights on customer behaviour and advice on different plans to ensure growth and adoption of Lending products to deliver performance and revenue growth.
• Deliver Customer Surveys and research insights with regards to offered Lending products and services in order to capture customer needs, concerns and margining requirements.
• Develop strong customer relationship strategy this includes design and deploy different initiatives to deliver customer growth and products revenue line growth.
• Drive integration with CVM platforms in delivering of product initiatives growth.
• Provide timely market/competition feedback.
• Ensure all products/business development principles and standards set by Vodacom are adhered towards implementation of new and existing products.
• Provide key updates to the financial service regulations and ensure all products and services are delivered as per the stipulated regulations.
• Support product regulatory approval and risk and compliance management.

• Strong analytical skills
• Conceptual thinking
• Problem solving ability
• Strong business acumen
• Strong understanding of all aspects of local markets and needs of customer
• Strong knowledge of mobile money, Fintech and financial services most preferably Digital Lending
• Self-starter
• Exceptional people skills
• Strong presentation skills
• Strong communication skills
• Passion and commitment to driving mobile money growth and innovation

• 2 Years or more experience working in Digital Lending or Mobile Money or Banking/Financial Services preferably with experience of digital financial products.
• Bachelor Degree in Commerce, Economics, Financial technology or related fields.
• Master’s Degree will be added advantage.