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Post: Database Administrator

Directly reporting to: Head of IT.

SPECIFIC DUTIES TO BE PERFORMED

• Support the administration, monitoring, and maintenance of organizational databases to ensure availability, security, reliability, and data integrity.
• Perform routine database operational activities, including backups, restoration, access management, and performance monitoring.
• Develop and maintain SQL queries, scripts, procedures, and authorized data extracts when required.
• Troubleshoot database-related issues and coordinate with relevant teams or vendors for resolution.
• Support the day-to-day administration and operation of the Core Banking System.
• Configure Core Banking System products, parameters, workflows, user roles, and other approved system settings.
• Investigate and resolve system incidents, transaction errors, data-related issues, and user-reported problems.
• Support system upgrades, integrations, testing, and implementation of approved changes.
• Assist users and business teams with Core Banking System functionality and operational requirements.
• Support reporting, audit, regulatory, and management information requirements.
• Work closely with vendors and internal stakeholders to implement system improvements and resolve technical issues.
• Maintain appropriate documentation for system configurations, database activities, scripts, changes, and operational procedures.
• Ensure all database and system activities comply with the organization’s policies, security standards, and change-management procedures.

EDUCATION REQUIRED Bachelor of Computer Science, or Computer Engineering or Information Technology or Electronic & Electrical Engineering

PREVIOUS EXPERIENCE DESIRED

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• Minimum of three (3) years’ relevant experience in database administration, application support, or enterprise system support, preferably within a financial institution.
• Good knowledge of SQL and the ability to develop queries, scripts, procedures, reports, and authorized data extracts.
• General understanding of database management, security, access control, backup, recovery, performance monitoring, and data integrity.
• Experience supporting and configuring enterprise applications; experience with a Core Banking System is a strong advantage.
• Ability to configure system parameters, products, workflows, user roles, and other approved application settings.
• Experience in system troubleshooting, incident resolution, testing, upgrades, integrations, and change implementation.
• Understanding of information security, audit, regulatory compliance, and change-management requirements.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to work effectively with business users, IT teams, vendors, and other stakeholders.
• Relevant database or application-support certification would be an added advantage.

• Support the administration, monitoring, and maintenance of organizational databases to ensure availability, security, reliability, and data integrity.
• Perform routine database operational activities, including backups, restoration, access management, and performance monitoring.
• Develop and maintain SQL queries, scripts, procedures, and authorized data extracts when required.
• Troubleshoot database-related issues and coordinate with relevant teams or vendors for resolution.
• Support the day-to-day administration and operation of the Core Banking System.
• Configure Core Banking System products, parameters, workflows, user roles, and other approved system settings.
• Investigate and resolve system incidents, transaction errors, data-related issues, and user-reported problems.
• Support system upgrades, integrations, testing, and implementation of approved changes.
• Assist users and business teams with Core Banking System functionality and operational requirements.
• Support reporting, audit, regulatory, and management information requirements.
• Work closely with vendors and internal stakeholders to implement system improvements and resolve technical issues.
• Maintain appropriate documentation for system configurations, database activities, scripts, changes, and operational procedures.
• Ensure all database and system activities comply with the organization’s policies, security standards, and change-management procedures.

• Good knowledge of SQL and the ability to develop queries, scripts, procedures, reports, and authorized data extracts.
• General understanding of database management, security, access control, backup, recovery, performance monitoring, and data integrity.
• Ability to configure system parameters, products, workflows, user roles, and other approved application settings.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to work effectively with business users, IT teams, vendors, and other stakeholders.

• Bachelor of Computer Science, or Computer Engineering or Information Technology or Electronic & Electrical Engineering
• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• Minimum of three (3) years’ relevant experience in database administration, application support, or enterprise system support, preferably within a financial institution.
• Experience supporting and configuring enterprise applications; experience with a Core Banking System is a strong advantage.
• Experience in system troubleshooting, incident resolution, testing, upgrades, integrations, and change implementation.
• Understanding of information security, audit, regulatory compliance, and change-management requirements.
• Relevant database or application-support certification would be an added advantage.