- Dashboard
- Job Detail
Vacancy title:
Customer Service Officer
[Type: FULL_TIME, Industry: Banking, Category: Customer Service]
Jobs at:
Mkombozi Commercial Bank
Deadline of this Job:
Monday, June 2 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Wednesday, May 28 2025, Base Salary: Not Disclosed
Similar Jobs in Tanzania
Learn more about Mkombozi Commercial Bank
Mkombozi Commercial Bank jobs in Tanzania
JOB DETAILS:
Education:
Bachelor degree in Business Administration, or related field.
Technical skills / competencies:
- Strong interpersonal and communication skills.
- Customer-focused with the ability to handle multiple inquiries and resolve issues efficiently.
- Detail-oriented with strong organizational skills.
- Proficient in the use of banking software and technology platforms.
- Ability to educate and advise customers on banking products and services.
- Problem-solving and decision-making skills.
Job overview:
Promptly and efficiently manage the Contact Centre inbound calls and hotline professionally. The job holder will also handle customer requests/enquiries from all the bank’s channels. Escalation and following up as necessary, in order to ensure that quality customer service is maintained at all times and compliance with the established service standards.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.