Customer Service Officer /Receptionist job at Tujijenge Tanzania
Website :
177 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Customer Service Officer /Receptionist

[ Type: FULL TIME , Industry: Financial Services , Category: Customer Service ]

Jobs at:

Tujijenge Tanzania

Deadline of this Job:
Saturday, September 16 2023 

Duty Station:
Within Tanzania , Dar es Salaam, East Africa

Summary
Date Posted: Friday, September 08 2023, Base Salary: Not Disclosed

Similar Jobs in Tanzania
Learn more about Tujijenge Tanzania
Tujijenge Tanzania jobs in Tanzania

JOB DETAILS:
Responsibilities:
• Acceptance of Cash/cheques from customers and checking accuracy and updating the system accordingly.
• Handle payments over the teller booth as per the given guidelines and procedures
• Manage Branch Petty Cash as per Policy and Procedures & update the system daily.
• Prepare the day-end balancing sheet and handover to Accountant/Branch Manager to for their verification.
• Maintain proper registers/records required in the cash office (cash differences/PD cheques/key transfers etc).
• Provide information to prospective walk-in clients and telephone inquiries on products.
• Deliver an exceptional level of service and maintain both internal and external customers of the branch maintaining total customer satisfaction among all customers.
• Dealing with Customers in relation to repayments – Follow up on falling due reports.
• Safeguard the confidentiality of all information pertaining to the Company and the LOLC Group obtained externally or internally during employment and refrain from divulging same to any third party.
• Maintain a neat and organized reception area.
• Assist in administrative tasks and data entry as required.

Qualifications:
• A bachelor’s degree in education finance, banking, accounting, or a related field.
• Minimum of three years of experience in a customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer applications and office software.
• Ability to work independently and as part of a team.
• Fluency in English and Swahili is required.


Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure

SEND YOUR CV ON OR BEFORE 16/09/2023
TO: felixj@tujijenge.or.tz 
(Please include “Customer Service Officer/Receptionist” as mail subject)


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Saturday, September 16 2023
Duty Station: Dar es Salaam
Posted: 08-09-2023
No of Jobs: 1
Start Publishing: 08-09-2023
Stop Publishing (Put date of 2030): 08-09-2077
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.