Customer Service Officer /Receptionist job at Tujijenge Tanzania
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177 Days Ago
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Vacancy title:
Customer Service Officer /Receptionist

[ Type: FULL TIME , Industry: Financial Services , Category: Customer Service ]

Jobs at:

Tujijenge Tanzania

Deadline of this Job:
Saturday, September 16 2023 

Duty Station:
Within Tanzania , Dar es Salaam, East Africa

Date Posted: Friday, September 08 2023, Base Salary: Not Disclosed

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Learn more about Tujijenge Tanzania
Tujijenge Tanzania jobs in Tanzania

• Acceptance of Cash/cheques from customers and checking accuracy and updating the system accordingly.
• Handle payments over the teller booth as per the given guidelines and procedures
• Manage Branch Petty Cash as per Policy and Procedures & update the system daily.
• Prepare the day-end balancing sheet and handover to Accountant/Branch Manager to for their verification.
• Maintain proper registers/records required in the cash office (cash differences/PD cheques/key transfers etc).
• Provide information to prospective walk-in clients and telephone inquiries on products.
• Deliver an exceptional level of service and maintain both internal and external customers of the branch maintaining total customer satisfaction among all customers.
• Dealing with Customers in relation to repayments – Follow up on falling due reports.
• Safeguard the confidentiality of all information pertaining to the Company and the LOLC Group obtained externally or internally during employment and refrain from divulging same to any third party.
• Maintain a neat and organized reception area.
• Assist in administrative tasks and data entry as required.

• A bachelor’s degree in education finance, banking, accounting, or a related field.
• Minimum of three years of experience in a customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer applications and office software.
• Ability to work independently and as part of a team.
• Fluency in English and Swahili is required.

Work Hours: 8

Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure

(Please include “Customer Service Officer/Receptionist” as mail subject)

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Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Saturday, September 16 2023
Duty Station: Dar es Salaam
Posted: 08-09-2023
No of Jobs: 1
Start Publishing: 08-09-2023
Stop Publishing (Put date of 2030): 08-09-2077
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