Customer Service Assistant Officer job at Songwe Regional Referral Hospital
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Customer Service Assistant Officer
2026-08-19T05:25:17+00:00
Songwe Regional Referral Hospital
https://cdn.greattanzaniajobs.com/jsjobsdata/data/employer/comp_5287/logo/Southern%20Regional%20Referral%20Hospital.jpg
VOLUNTEER
Songwe
Songwe
00000
Tanzania
Healthcare
Customer Service, Admin & Office, Business Operations
TZS
MONTH
2026-08-25T17:00:00+00:00
8

Background information about the job or company (e.g., role context, company overview)

Job Vacancies at Songwe Regional Referral Hospital August 2026, Songwe Regional Referral Hospital is one of the Regional Referral Hospitals under the Ministry of Health, established in 2018 and guided by the 2018 Regional Referral Hospitals Operating Guidelines. The hospital is located in Songwe Region, Mbozi District, Hasamba Ward. The hospital is located in Nsenya area, four (4) kilometers from the main road.

The Medical Officer of Songwe Regional Referral Hospital, would like to announce a volunteer position, for all Tanzanians with the required qualifications and qualifications and who are sincerely interested in working al Songwe Regional Referral Hospital for a one-year contract in the relevant position as follows

Responsibilities or duties

  • Receiving and responding to customer queries, questions and requests before, during and after receiving services with the aim of ensuring their satisfaction and their needs are resolved
  • Participating in handling and resolving, customer complaints.
  • Participating in providing information required by customers.
  • Answering calls and various customer queries.
  • Receiving and submitting customer complaints to relevant officers or experts for appropriate action.
  • Maintaining recents of communications and transactions involving customers.
  • Participating in educating customers about the services provided byand Songwe Regional Referral Hospital (Songwe RRH)

Qualifications or requirements (e.g., education, skills)

Applicants must be Form IV (IV) or Vi (VI) graduates with a Diploma in the fields of Eritrepreneurship, Customer Service Managerment, Business Administration majoring in Marketing, Marketing, Public Relations, Business Communications, Journalism, Mass Communications or other fields related to those from a college/colleges recognized by the government Colleges & Universities

Experience needed

Not specified

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

All applicants must be Tanzanian citizens aged not less than 18 years and nos more than 35 years.

Each applicant must attach a "Curriculum Vitae" with correct address, correct telephone numbers, as well as two names of guarantors (Government servants) and their available telephone numbens.

Letters from two guarantors with correct addresses anil telephone numbers.

Have relevant Academic certificates, Testimonial "provisional results" Statemers of results", form four results NOT ACCEPTABLE

Applicants who studied abroad should ensure that their certificates have been verified and approved by TCU or NACTI

Applicants should attach copies of the following certificates cerufied by Actors

  • Birth Certificate
  • Form Four Certificate of Completion.
  • Forth Six Certificate of Completion for graduates
  • Academic Certificate
  • Passport Photo 1.
  • Licenses from relevant.councils.

Each applicant should attach a copy of their NIDA ID card or NIDA number.

Submission of forged information and qualifications will be subject to legal action

  • Receiving and responding to customer queries, questions and requests before, during and after receiving services with the aim of ensuring their satisfaction and their needs are resolved
  • Participating in handling and resolving, customer complaints.
  • Participating in providing information required by customers.
  • Answering calls and various customer queries.
  • Receiving and submitting customer complaints to relevant officers or experts for appropriate action.
  • Maintaining recents of communications and transactions involving customers.
  • Participating in educating customers about the services provided byand Songwe Regional Referral Hospital (Songwe RRH)
  • Form IV (IV) or Vi (VI) graduates
  • Diploma in the fields of Eritrepreneurship, Customer Service Management, Business Administration majoring in Marketing, Marketing, Public Relations, Business Communications, Journalism, Mass Communications or other related fields from a government-recognized college/university.
associate degree
12
JOB-6a853e3db61dc

Vacancy title:
Customer Service Assistant Officer

[Type: VOLUNTEER, Industry: Healthcare, Category: Customer Service, Admin & Office, Business Operations]

Jobs at:
Songwe Regional Referral Hospital

Deadline of this Job:
Tuesday, August 25 2026

Duty Station:
Songwe | Songwe

Summary
Date Posted: Wednesday, August 19 2026, Base Salary: Not Disclosed

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Learn more about Songwe Regional Referral Hospital
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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

Job Vacancies at Songwe Regional Referral Hospital August 2026, Songwe Regional Referral Hospital is one of the Regional Referral Hospitals under the Ministry of Health, established in 2018 and guided by the 2018 Regional Referral Hospitals Operating Guidelines. The hospital is located in Songwe Region, Mbozi District, Hasamba Ward. The hospital is located in Nsenya area, four (4) kilometers from the main road.

The Medical Officer of Songwe Regional Referral Hospital, would like to announce a volunteer position, for all Tanzanians with the required qualifications and qualifications and who are sincerely interested in working al Songwe Regional Referral Hospital for a one-year contract in the relevant position as follows

Responsibilities or duties

  • Receiving and responding to customer queries, questions and requests before, during and after receiving services with the aim of ensuring their satisfaction and their needs are resolved
  • Participating in handling and resolving, customer complaints.
  • Participating in providing information required by customers.
  • Answering calls and various customer queries.
  • Receiving and submitting customer complaints to relevant officers or experts for appropriate action.
  • Maintaining recents of communications and transactions involving customers.
  • Participating in educating customers about the services provided byand Songwe Regional Referral Hospital (Songwe RRH)

Qualifications or requirements (e.g., education, skills)

Applicants must be Form IV (IV) or Vi (VI) graduates with a Diploma in the fields of Eritrepreneurship, Customer Service Managerment, Business Administration majoring in Marketing, Marketing, Public Relations, Business Communications, Journalism, Mass Communications or other fields related to those from a college/colleges recognized by the government Colleges & Universities

Experience needed

Not specified

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

All applicants must be Tanzanian citizens aged not less than 18 years and nos more than 35 years.

Each applicant must attach a "Curriculum Vitae" with correct address, correct telephone numbers, as well as two names of guarantors (Government servants) and their available telephone numbens.

Letters from two guarantors with correct addresses anil telephone numbers.

Have relevant Academic certificates, Testimonial "provisional results" Statemers of results", form four results NOT ACCEPTABLE

Applicants who studied abroad should ensure that their certificates have been verified and approved by TCU or NACTI

Applicants should attach copies of the following certificates cerufied by Actors

  • Birth Certificate
  • Form Four Certificate of Completion.
  • Forth Six Certificate of Completion for graduates
  • Academic Certificate
  • Passport Photo 1.
  • Licenses from relevant.councils.

Each applicant should attach a copy of their NIDA ID card or NIDA number.

Submission of forged information and qualifications will be subject to legal action

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

IMPORTANT: Note Attach your signed application letter along with educational certificates, the address of the letter should be addressed to;

The Medical Officer,
Songwe Regional Referral Hospital,
P.O. Box 301,
SONGWE

All applications should be submitted via post

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Tanzania
Job Type: Full-time
Deadline of this Job: Tuesday, August 25 2026
Duty Station: Songwe | Songwe
Posted: 19-08-2026
No of Jobs: 1
Start Publishing: 19-08-2026
Stop Publishing (Put date of 2030): 10-10-2076
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