About Cartrack Tanzania Limited

Cartrack is a global provider of vehicle telematics and fleet management solutions, with operations across 23 countries on five continents. The company uses in-house technology to provide intelligent and actionable data to fleet operators while supporting vehicle security and customer needs.

Cartrack is focused on delivering high-quality, service-oriented solutions to customers regardless of fleet size or vehicle value.

Job Description

The Corporate Sales Representative will be responsible for generating new business, managing customer relationships, promoting Cartrack Tanzania’s products and services, and achieving monthly sales targets.

Key Responsibilities

• Generate new business through cold calling and follow-up of leads and referrals from business sources and existing clients.
• Provide customers with relevant information and advice about Cartrack Tanzania products and services.
• Achieve monthly sales targets.
• Communicate professionally and courteously with customers through telephone, email, written correspondence and face-to-face interactions.
• Maintain accurate records of customer discussions and correspondence.
• Analyse statistics and other data to assess customer satisfaction with Cartrack Tanzania products and services.
• Provide written information to customers as required, including information prepared using computer software and applications.
• Develop and maintain knowledge of Cartrack Tanzania products and services.
• Stay updated on product changes, company updates and release notes.
• Keep informed about developments in customer service and related practices.
• Visit business sources and existing clients to establish and strengthen business relationships.
• Follow up with new and existing clients to ensure customer satisfaction with Cartrack products and services.
• Conduct presentations to business sources and clients to explain Cartrack services.
• Undertake marketing and promotional activities to increase brand awareness.
• Attend to lead quality, service-level agreements (SLAs) and applications.
• Submit daily activity reports to the Manager or Supervisor.
• Conduct product training for business sources and clients.
• Follow up on new and pending business opportunities.
• Administer commissions payable to business sources.
• Ensure compliance with all applicable safety and environmental requirements.
• Perform any other business duties assigned by the immediate supervisor.

Candidate Profile

The vacancy specifies 1–3 years of work experience. Candidates should be able to demonstrate strong sales, customer service, communication, relationship management and business development capabilities

• Generate new business through cold calling and follow-up of leads and referrals from business sources and existing clients.
• Provide customers with relevant information and advice about Cartrack Tanzania products and services.
• Achieve monthly sales targets.
• Communicate professionally and courteously with customers through telephone, email, written correspondence and face-to-face interactions.
• Maintain accurate records of customer discussions and correspondence.
• Analyse statistics and other data to assess customer satisfaction with Cartrack Tanzania products and services.
• Provide written information to customers as required, including information prepared using computer software and applications.
• Develop and maintain knowledge of Cartrack Tanzania products and services.
• Stay updated on product changes, company updates and release notes.
• Keep informed about developments in customer service and related practices.
• Visit business sources and existing clients to establish and strengthen business relationships.
• Follow up with new and existing clients to ensure customer satisfaction with Cartrack products and services.
• Conduct presentations to business sources and clients to explain Cartrack services.
• Undertake marketing and promotional activities to increase brand awareness.
• Attend to lead quality, service-level agreements (SLAs) and applications.
• Submit daily activity reports to the Manager or Supervisor.
• Conduct product training for business sources and clients.
• Follow up on new and pending business opportunities.
• Administer commissions payable to business sources.
• Ensure compliance with all applicable safety and environmental requirements.
• Perform any other business duties assigned by the immediate supervisor.

• Sales
• Customer Service
• Communication
• Relationship Management
• Business Development

• 1-3 years of work experience
• Strong sales capabilities
• Strong customer service capabilities
• Strong communication capabilities
• Strong relationship management capabilities
• Strong business development capabilities