Job Description

To ensure collections are maximised and losses minimised on stage 3 accounts by employing appropriate collection interventions including telephone calls, personal visits to customers, perfecting of collateral ceded to the bank, and to institute legal proceedings when deemed necessary, whilst adhering to the Bank's core values, policies and procedures.

Qualifications

Type of Qualification: Bachelor's Degree

Field of Study: Commerce, Accounting, Business Administration or a related field

Experience Required

Personal and Private Banking

1-2 years

Data Management would be an added advantage.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Conveying Self-Confidence
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Business Administration Skills
• Data Management (Administration)
• IT Systems
• Legal Records and Related Systems
• Query Resolution
• Supplier Relationship Management
• Verbal Communication

• Ensure collections are maximised and losses minimised on stage 3 accounts by employing appropriate collection interventions including telephone calls, personal visits to customers, perfecting of collateral ceded to the bank, and to institute legal proceedings when deemed necessary, whilst adhering to the Bank's core values, policies and procedures.

• Business Administration Skills
• Data Management (Administration)
• IT Systems
• Legal Records and Related Systems
• Query Resolution
• Supplier Relationship Management
• Verbal Communication
• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Conveying Self-Confidence
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

• Bachelor's Degree in Commerce, Accounting, Business Administration or a related field
• 1-2 years of experience in Personal and Private Banking
• Data Management experience is an added advantage.