Summary
Date Posted: Friday, April 22, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description
Claims Supervisor (Tanzania) – (2200000S)

Job purpose
The role holder will be responsible for ensuring that claims are accurately and timely assessed, processed and paid in accordance with company regulations and standards, through provision of guidelines and direction to the staff in the claims section

Key responsibilities
• Ensure prompt registration and acknowledgement of new claims and all claims are processed as per insurance policy in place
• Verify and analyse data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures and ensure no leakages
• Monitor and ensure adherence of all claims set service levels agreement by service providers and claims handlers
• Participate in selection and recruitment of Service providers and ensure all contract and important documents are well documented
• Ensure the timely notification and attendance of queries of all facultative claims
• Maintain claim files such as records of settled claims and an inventory of claims requiring detailed analysis
• Preparation of monthly claims reports
• Approval of payment, repairs and discharge vouchers within limits
• Participate in review of claim reserves and ensure all are as per the company reserving guidelines
• Supervise & Train Claims Analysts to ensure that they follow company set procedures
• Ensure timely attendance and response to complaints,requlator letters, demand notice, summons
• Compliance with regulatory guidelines Company policies
• Perform any other duties as may be assigned from time to time

Key Performance Measures
• Claims Turn Around Time
• Service Delivery
• Claim Ratio
• Reinsurance Recoveries
• Compliance

Working Relationships
Internal Relationships:
Responsible for staff working under this position
Required to liaise and work closely with the other departments as may be necessary

External Relationships:
Britam customers
Insurance sector players

Knowledge, experience and qualifications required
• Knowledge, experience and qualifications required
• Bachelors degree (insurance option preferred)
• Professional qualification in Insurance (ACII or equivalent)
• 5 years’ experience in insurance claims processing two of which must be in a supervisory position
• Knowledge and experience in the insurance sector
• Knowledge of Britam products

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Apply at: https://britam.taleo.net/careersection/ke/jobdetail.ftl?job=2200000S&tz=GMT%2B03%3A00&tzname=Africa%2FNairobi 
The deadline for submitting the application is 30 April 2022.

All Jobs

QUICK ALERT SUBSCRIPTION