Job Summary

Reporting to the Head of Governance and Control, the role holder is responsible for the supporting the Head of Governance and Control in delivering a robust control environment, BCM, LAM activities and supporting the bank in smoothly running its operations and compliance by disseminating corporate policies, procedures, standards guidelines and circulars.

Job Description​

Accountability:  Risk Monitoring, Reporting and Remediation {60%}

• Engage COO’s space on Critical Process Assessments as per strategy. Anticipate risks and identify controls.
• Accountable for testing of CPAs half yearly and management of issues and actions to ensure closure within agreed timelines.
• Conduct surprise snap checks on agreed areas within agreed timelines.

• Review of booked risk events including lesson learnt and ensure escalation to appropriate channels.
• Manage tracker of policies, standards, procedures, manuals and ensure business update to avoid overdue
• Upload of vacancies, circulars, policies, standards, frameworks and manuals on the intranet timely after being revised and approved in the appropriate committee.
• Ensure updating of letter heads and circulation to respective businesses.
• Management of conduct risk deliverables such as ensuring quarterly submission of the conduct risk report which includes conduct risk report, conduct risk self-assessment tool and conduct risk key indicator.
• Prepare COO meeting packs, minutes and ensure implementation of the agreed actions for governance forums.
• Support businesses on quarterly key risk assessments for all risks falling under COO’s space and ensure remediation of actions for red and amber rated key risks.
• All business areas have fit for purpose BCM plans and recovery strategies that include identification of all relevant business activities and the processes, people, systems and 3rd party suppliers to support them.
• Support incident and crisis management planning, testing and invocation, this includes active scenario planning, site response and crisis planning.
• Ensure monthly cost reconciliation is done and submitted to Finance for consolidation.
• Conduct training to business champions on CPAs, risk events, KRAs and other risk reports.
• Provide assurance on monthly reports submitted to internal risk team for validation and reporting.

Accountability:  People Management {20%}

• Ensure SMART PDs are in place and aligned to regional/functional objectives and that a suitable mix of local and regional/functional objectives is maintained.
• Support line manager for the area to develop a high performance team by conducting monthly operational performance discussions and assisting employees to prepare the portfolio of evidences for formal performance development discussions.
• Maintain a succession plan for the team.

Accountability:  Manage personal career {20%}

• Adhere to policies and procedure
• Prepare and submit reports accurately and in a timely manner
• Maintain and update applicable registers
• Adhere to procedures for protecting your own user ID and passwords
• Meet training objectives as set out in personal training and development plan
• Proactively identify personal development areas and training needs
• Ensure effective utilization of electronic media
• Ensure sufficient updating of procedural changes taking place in NBC.

Education and Experience Required

• Minimum qualification required: Graduate in Banking or Commerce.
• Preferred qualification: Post graduate degree in business administration
• Minimum of 2 years in Risk/Audit experience

Knowledge & Skills: (Maximum of 6)Competencies:  (Maximum of 8 competencies)

• Deciding and initiating action
•   Learning and researching
•   Entrepreneurial and commercial thinking
•   Relating and networking
•   Adapting and responding to change
•   Persuading and influencing
•   Creating and innovating
•  Computer literacy.
•  Planning and Organizing skills
• Ability to work independently and under pressure
• Honest, confident with high integrity.
• Resilient.

Qualifications

Administration (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Customer Excellence - Service Delivery (Meets all of the requirements), Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets all of the requirements), Experience in a similar environment at junior management level, Leading people - Team level (Meets all of the requirements), Openness to change (Meets some of the requirements and would need further development), Planning and organising (Meets all of the requirements)

• Engage in risk monitoring, reporting, and remediation activities
• Conduct surprise snap checks and review risk events
• Manage policies, standards, and procedures
• Support incident and crisis management planning
• Provide people management support and manage personal career development

• Computer literacy
• Planning and organizing skills

• Graduate in Banking or Commerce
• Postgraduate degree in business administration preferred
• Minimum of 2 years in Risk/Audit experience
• Computer literacy and planning and organizing skills