Vacancy title:
Business Development Officer

[Type: FULL_TIME, Industry: Insurance, Category: Admin & Office]

Jobs at:
Britam Insurance

Deadline of this Job:
Sunday, August 24 2025

Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania

Summary
Date Posted: Monday, August 18 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Purpose:

The role holder will be responsible for offering support to the Direct and Alternative Channel Manager for the consistent growth of sales in the Channel. The role will report to the Sales Manager of Direct and Alternative Channel.

Key responsibilities

• Ensure and oversee the renewal process to make sure that channel attains 90% renewal rate.
• Supervise the and oversee the licensing application process for all sales force executives Financial and Independent Financial advisors
• In liaison with the manager Coordinate all training/induction of new agents.
• Oversee and supervise the preparation and timely delivery of Bids for Agents
• Prepare presentations and support sales force executives with presentations to clients.
• Coordinate and ensure that there is a good working relationships with the operations departments i.e. underwriting and claims for efficient service delivery to agents, sales force executives and clients
• Effectively engage in the data analysis process for the channel and advise the manager on the effective use of data to grow the channel
• To follow-up and liaise with the unit managers about the performance of the various Agents and in consultation with manager take appropriate action grow production of those agents.
• In consultation with other managers and line manager develop Strategies to grow new business and track it for agents and SFEs.
• In liaison with the managers and relationship officers follow-up on all outstanding premiums through IPF, bank Credits and cancelled business.
• In consultation with the Manager to prepare accurate channel reports for the various meeting business strategy meetings on the performance of the channel and the individual agents
• Prepare competitive quotes for both new and renewal business to various agents and other friendly partners.
• Ensure policies and endorsements are issued in a timely manner for the clients.
• Support the Manager in the recruitment of new, reliable and strategic agents, SFEs and partners.
• Follow up and verify all requisitions in ERP and Image Now for all expenses incurred and to be incurred for the channel in time for approval.
• Maintain and support the manager in ensuring good relations between the organisation, the client and Agents through providing a good customer experience
• Endeavour to act in the best interest of the business through conducting yourself fairly and just to Agents and clients
• Follow up to ensure agents and SFEs are paid commissions timely and accurately
• Delegated Authority: As per the approved Delegated Authority Matrix
• Perform any other duties as may be assigned from time to time
• Deliver on performance requirements as defined in the departments’ strategy map, balance scorecard and personal scorecard.

Leadership category responsibility framework (Core Competencies)

Emerging Leaders in Britam need to:

• Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
• Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
• Ensure that department priorities are adhered to and effectively communicated;
• Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
• Embody a high performance, proactive culture;
• Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
• Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;
• Effectively set and monitor priorities and objectives for more junior staff;
• Understand and communicate objectives in relation to the larger organisational impact;
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
• Appropriately model the company values while setting the pace and energy for delivering;
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
• Provide access to accurate and consistent information and services across all channels;
• Ensure a seamless experience for clients;
• Improve service delivery for clients;
• Engage in continuous brand building to become the trusted partners to clients.

Working Relationships

Internal Relationships:

• Responsible for staff working under this position
• Required to liaise and work closely with the other departments as may be necessary

External Relationships:

• Britam customers
• Insurance sector players
• Agents and Sales force executives
• TIRA & other regulatory authorities
• Service providers.

Knowledge, experience and qualifications required

1. Bachelor degree in business related field (Insurance options preferred)

2. Professional qualification in Insurance (CII certificate or equivalent qualification)

3. 2-4 years’ experience in sales (insurance sector preferred)

4. Knowledge in insurance industry and concepts

5. A demonstrated track record in managing relationships with banks to ensure sustained business support.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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