Business Development Officer (2500003R)
2025-08-18T12:32:11+00:00
Britam Insurance
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FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Insurance
Admin & Office
2025-08-24T17:00:00+00:00
Tanzania
8
Job Purpose:
The role holder will be responsible for offering support to the Broking Manager for the consistent growth of sales in the Channel. The role will report to the Sales Manager of Broking.
Key responsibilities
General Responsibilities
- Ensure and oversee the renewal process to make sure that channel attains 90% renewal rate.
- Develop Account strategy to unlock potential with key brokers
- Ensure profitable business growth objectives are met with each broker through new business and retention of existing business;
- Coordinate and ensure that there is a good working relationships with the operations departments i.e. underwriting and claims for efficient service delivery to brokers and clients
- In liaison with the credit follow-up on all outstanding premiums through IPF, bank Credits and cancelled business.
- Effectively engage in the data analysis process for the channel and advise the manager on the effective use of data to grow the channel
- In consultation with the Manager develop Strategies to grow new business and track it for each broker
- In consultation with the sales manager prepare accurate channel reports for the various meeting business strategy meetings on the performance of the channel and individual brokers.
- Align drivers of business to deliver on all agreed service level agreements;
- Communicate Partners expectations and provide insights back to the business to deliver competitively on a product or process;
- Preparation of accurate and competitive quotations for insurance business and ensure they are delivered promptly to potential clients;
- Oversee the processing of tenders and ensure required documentation is availed on time;
- Ensure prompt follow-up on renewals to ensure that the prescribed retention ratio is achieved;
- Manage assigned brokers to achieve the given’s goals and objectives
- Delegated Authority: As per the approved Delegated Authority Matrix
- Perform any other duties as may be assigned from time to time
- Deliver on performance requirements as defined in the departments’ strategy map, balance scorecard and personal scorecard.
Leadership category responsibility framework (Core Competencies)
Emerging Leaders in Britam need to:
- Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
- Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
- Ensure that department priorities are adhered to and effectively communicated;
- Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
- Embody a high performance, proactive culture;
- Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
- Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;
- Effectively set and monitor priorities and objectives for more junior staff;
- Understand and communicate objectives in relation to the larger organisational impact;
- Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
- Appropriately model the company values while setting the pace and energy for delivering;
- Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
- Provide access to accurate and consistent information and services across all channels;
- Ensure a seamless experience for clients;
- Improve service delivery for clients;
- Engage in continuous brand building to become the trusted partners to clients.
Working Relationships
Internal Relationships:
- Responsible for staff working under this position
- Required to liaise and work closely with the other departments as may be necessary
External Relationships:
- Britam customers
- Insurance sector players
- Brokers
- TIRA & other regulatory authorities
- Service providers.
Knowledge, experience and qualifications required
1. Bachelor degree in business related field (Insurance options preferred)
2. Professional qualification in Insurance (CII certificate or equivalent qualification)
3. 3-4 years’ experience in sales (insurance sector preferred)
4. Knowledge in insurance industry and concepts
5. A demonstrated track record in managing relationships with banks to ensure sustained business support.
Ensure and oversee the renewal process to make sure that channel attains 90% renewal rate. Develop Account strategy to unlock potential with key brokers Ensure profitable business growth objectives are met with each broker through new business and retention of existing business; Coordinate and ensure that there is a good working relationships with the operations departments i.e. underwriting and claims for efficient service delivery to brokers and clients In liaison with the credit follow-up on all outstanding premiums through IPF, bank Credits and cancelled business. Effectively engage in the data analysis process for the channel and advise the manager on the effective use of data to grow the channel In consultation with the Manager develop Strategies to grow new business and track it for each broker In consultation with the sales manager prepare accurate channel reports for the various meeting business strategy meetings on the performance of the channel and individual brokers. Align drivers of business to deliver on all agreed service level agreements; Communicate Partners expectations and provide insights back to the business to deliver competitively on a product or process; Preparation of accurate and competitive quotations for insurance business and ensure they are delivered promptly to potential clients; Oversee the processing of tenders and ensure required documentation is availed on time; Ensure prompt follow-up on renewals to ensure that the prescribed retention ratio is achieved; Manage assigned brokers to achieve the given’s goals and objectives Delegated Authority: As per the approved Delegated Authority Matrix Perform any other duties as may be assigned from time to time Deliver on performance requirements as defined in the departments’ strategy map, balance scorecard and personal scorecard.
Bachelor degree in business related field (Insurance options preferred) 2. Professional qualification in Insurance (CII certificate or equivalent qualification) 3. 3-4 years’ experience in sales (insurance sector preferred) 4. Knowledge in insurance industry and concepts 5. A demonstrated track record in managing relationships with banks to ensure sustained business support.
JOB-68a31d4b0bb2b
Vacancy title:
Business Development Officer (2500003R)
[Type: FULL_TIME, Industry: Insurance, Category: Admin & Office]
Jobs at:
Britam Insurance
Deadline of this Job:
Sunday, August 24 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Monday, August 18 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Purpose:
The role holder will be responsible for offering support to the Broking Manager for the consistent growth of sales in the Channel. The role will report to the Sales Manager of Broking.
Key responsibilities
General Responsibilities
- Ensure and oversee the renewal process to make sure that channel attains 90% renewal rate.
- Develop Account strategy to unlock potential with key brokers
- Ensure profitable business growth objectives are met with each broker through new business and retention of existing business;
- Coordinate and ensure that there is a good working relationships with the operations departments i.e. underwriting and claims for efficient service delivery to brokers and clients
- In liaison with the credit follow-up on all outstanding premiums through IPF, bank Credits and cancelled business.
- Effectively engage in the data analysis process for the channel and advise the manager on the effective use of data to grow the channel
- In consultation with the Manager develop Strategies to grow new business and track it for each broker
- In consultation with the sales manager prepare accurate channel reports for the various meeting business strategy meetings on the performance of the channel and individual brokers.
- Align drivers of business to deliver on all agreed service level agreements;
- Communicate Partners expectations and provide insights back to the business to deliver competitively on a product or process;
- Preparation of accurate and competitive quotations for insurance business and ensure they are delivered promptly to potential clients;
- Oversee the processing of tenders and ensure required documentation is availed on time;
- Ensure prompt follow-up on renewals to ensure that the prescribed retention ratio is achieved;
- Manage assigned brokers to achieve the given’s goals and objectives
- Delegated Authority: As per the approved Delegated Authority Matrix
- Perform any other duties as may be assigned from time to time
- Deliver on performance requirements as defined in the departments’ strategy map, balance scorecard and personal scorecard.
Leadership category responsibility framework (Core Competencies)
Emerging Leaders in Britam need to:
- Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
- Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
- Ensure that department priorities are adhered to and effectively communicated;
- Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
- Embody a high performance, proactive culture;
- Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
- Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;
- Effectively set and monitor priorities and objectives for more junior staff;
- Understand and communicate objectives in relation to the larger organisational impact;
- Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
- Appropriately model the company values while setting the pace and energy for delivering;
- Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
- Provide access to accurate and consistent information and services across all channels;
- Ensure a seamless experience for clients;
- Improve service delivery for clients;
- Engage in continuous brand building to become the trusted partners to clients.
Working Relationships
Internal Relationships:
- Responsible for staff working under this position
- Required to liaise and work closely with the other departments as may be necessary
External Relationships:
- Britam customers
- Insurance sector players
- Brokers
- TIRA & other regulatory authorities
- Service providers.
Knowledge, experience and qualifications required
1. Bachelor degree in business related field (Insurance options preferred)
2. Professional qualification in Insurance (CII certificate or equivalent qualification)
3. 3-4 years’ experience in sales (insurance sector preferred)
4. Knowledge in insurance industry and concepts
5. A demonstrated track record in managing relationships with banks to ensure sustained business support.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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