Job Description

1. Drive DFS Business Growth

Develop and execute area-specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Morogoro.

2. Expand Mobile and Internet Banking Adoption

Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage.

3. Grow Merchant Acquiring Business

Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage.

4. Develop Agency Banking Network

Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth.

5. Build Strategic Partnerships

Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption.

6. Market Intelligence and Opportunity Identification

Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies.

7. Manage Sales Pipeline and Business Development Activities

Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products.

8. Monitor Performance and Deliver Growth Targets

Track key performance indicators (KPIs), including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation.

9. Coordinate Cross-Functional Execution

Work closely with business segments, operations, technology, risk and compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions.

Minimum Position Qualification Requirements

Academic & Professional Qualifications

Education: Bachelor’s degree.

Required field: Banking, Finance, or an equivalent qualification.

Professional qualification: Merchant acquiring and card background is an added advantage.

Master’s Degree: Business Administration is an added advantage.

Work Experience

Minimum of 4 years of relevant work experience.

Need Types

RQ: Required.

AA: Added Advantage.

• Drive DFS Business Growth
• Develop and execute area-specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Morogoro.
• Expand Mobile and Internet Banking Adoption
• Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage.
• Grow Merchant Acquiring Business
• Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage.
• Develop Agency Banking Network
• Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth.
• Build Strategic Partnerships
• Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption.
• Market Intelligence and Opportunity Identification
• Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies.
• Manage Sales Pipeline and Business Development Activities
• Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products.
• Monitor Performance and Deliver Growth Targets
• Track key performance indicators (KPIs), including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation.
• Coordinate Cross-Functional Execution
• Work closely with business segments, operations, technology, risk and compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions.

• Bachelor’s degree in Banking, Finance, or an equivalent qualification.
• Merchant acquiring and card background is an added advantage.
• Master’s Degree in Business Administration is an added advantage.