Job Purpose:

To ensure revenue integrity, enforce company ticketing policies, and monitor operational compliance at bus stations and onboard. The Bus Checker acts as an auditor and enforcement officer to prevent fare evasion and ensure driver compliance.

Key Responsibilities:

Ticket Verification:

Board buses at terminals or random stops to check passenger tickets, passes, or receipts. Ensure passengers have paid the correct fare for their destination.

Fare Collection (If applicable):

In some models, issue tickets and collect fares, ensuring accurate cash handling and reconciliation at the end of the shift.

Revenue Protection:

Identify and report fare evasion (passengers without tickets or underpaying). Handle conflicts regarding payment politely but firmly.

Driver Compliance:

Monitor Driver behavior regarding adherence to routes, schedules, and safe driving practices. Report any violations (e.g., speeding, unauthorized stops, or smoking) to management.

Operational Audits:

Inspect the physical condition of the bus (cleanliness, damage, missing equipment) and report findings on a daily checklist.

Reporting:

Maintain detailed daily logs of passenger counts, revenue collected (if applicable), and discrepancies found. Submit reports to the Transport Supervisor.

Crowd Control:

Assist at bus terminals by organizing passenger queues, ensuring orderly boarding, and preventing overcrowding.

Conflict Resolution:

De-escalate disputes between passengers and staff regarding ticketing or seating.

Qualifications & Requirements:

Education:

High School Diploma or equivalent.

Experience:

Experience in security, transport inspection, or cashiering is an advantage.

Knowledge:

Familiarity with the company’s route network, fare structure, and ticketing systems.

Skills:

Strong observational skills, attention to detail, assertiveness, and integrity. Basic numeracy for cash handling.

Physical Requirements:

Ability to stand for long periods and board/disembark buses repeatedly.

• Board buses at terminals or random stops to check passenger tickets, passes, or receipts. Ensure passengers have paid the correct fare for their destination.
• In some models, issue tickets and collect fares, ensuring accurate cash handling and reconciliation at the end of the shift.
• Identify and report fare evasion (passengers without tickets or underpaying). Handle conflicts regarding payment politely but firmly.
• Monitor Driver behavior regarding adherence to routes, schedules, and safe driving practices. Report any violations (e.g., speeding, unauthorized stops, or smoking) to management.
• Inspect the physical condition of the bus (cleanliness, damage, missing equipment) and report findings on a daily checklist.
• Maintain detailed daily logs of passenger counts, revenue collected (if applicable), and discrepancies found. Submit reports to the Transport Supervisor.
• Assist at bus terminals by organizing passenger queues, ensuring orderly boarding, and preventing overcrowding.
• De-escalate disputes between passengers and staff regarding ticketing or seating.

• Strong observational skills
• Attention to detail
• Assertiveness
• Integrity
• Basic numeracy for cash handling

• High School Diploma or equivalent.
• Experience in security, transport inspection, or cashiering is an advantage.
• Familiarity with the company’s route network, fare structure, and ticketing systems.
• Ability to stand for long periods and board/disembark buses repeatedly