PalmPay is a Pan-African fintech company currently operating in Ghana, Nigeria and expanding to other markets in 2023. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online. We are seeking a proactive and results-driven Administrative Specialist who will play a pivotal role in supporting the daily administrative operations of the organization. This position is responsible for ensuring the smooth and efficient functioning of the office by performing a wide range of clerical, administrative, and coordination tasks. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities:

• Provide comprehensive administrative support to departments and senior staff.
• Manage office supplies inventory and liaise with vendors for procurement and maintenance.
• Coordinate internal and external meetings, including scheduling, logistics, and minutes.
• Maintain and update filing systems (both physical and electronic) for optimal record-keeping.
• Assist in onboarding new employees by preparing workstations, coordinating orientation, and managing access to office tools and systems.
• Handle correspondence including emails, letters, packages, and phone calls in a professional and timely manner.
• Organize domestic and international travel arrangements, including flight bookings, accommodation, and itineraries.
• Support budget tracking, invoice processing, and petty cash reconciliation in coordination with the finance department.
• Ensure compliance with administrative policies and procedures.
• Coordinate with facility management and external service providers for office maintenance and repairs.
• Assist in the planning and execution of corporate events, meetings, and team-building activities.
• Serve as the point of contact for internal and external stakeholders regarding administrative matters.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Office Management, or a related field.
• Minimum 3 years of experience in a similar administrative or office management role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with administrative tools or ERP systems is an advantage
• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• High level of professionalism, discretion, and integrity.
• Ability to work independently and collaboratively within a team.
• Strong problem-solving skills and attention to detail.

Preferred Qualifications:

• Experience working in a multinational or corporate environment.
• Knowledge of administrative and clerical procedures and systems.
• Familiarity with tools such as SharePoint, Google Workspace, or HR software. Google Workspace, or HR software.

• Provide comprehensive administrative support to departments and senior staff.
• Manage office supplies inventory and liaise with vendors for procurement and maintenance.
• Coordinate internal and external meetings, including scheduling, logistics, and minutes.
• Maintain and update filing systems (both physical and electronic) for optimal record-keeping.
• Assist in onboarding new employees by preparing workstations, coordinating orientation, and managing access to office tools and systems.
• Handle correspondence including emails, letters, packages, and phone calls in a professional and timely manner.
• Organize domestic and international travel arrangements, including flight bookings, accommodation, and itineraries.
• Support budget tracking, invoice processing, and petty cash reconciliation in coordination with the finance department.
• Ensure compliance with administrative policies and procedures.
• Coordinate with facility management and external service providers for office maintenance and repairs.
• Assist in the planning and execution of corporate events, meetings, and team-building activities.
• Serve as the point of contact for internal and external stakeholders regarding administrative matters.

• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• High level of professionalism, discretion, and integrity.
• Ability to work independently and collaboratively within a team.
• Strong problem-solving skills and attention to detail.

• Bachelor’s degree in Business Administration, Office Management, or a related field.
• Minimum 3 years of experience in a similar administrative or office management role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with administrative tools or ERP systems is an advantage