Background

HESA AFRICA is a company that delivers ideas to approach business problems in ways that guarantee growth through marketing, advertising, and communication.

We are seeking to hire an Account Executive who will be responsible for supporting the management of client accounts and coordinating the delivery of marketing, advertising, public relations, digital, and communication projects. The role will act as a key link between clients and HESA AFRICA’s internal teams, ensuring briefs, feedback, approvals, timelines, and deliverables are effectively coordinated.

Responsibilities

• Supports the Account Manager in managing day-to-day client relationships and account activities.
• Communicates with clients to receive briefs, clarify requirements, share updates, and follow up on outstanding actions.
• Develops an understanding of client businesses, brands, products, audiences, and communication objectives.
• Coordinates client briefs with strategy, creative, digital, PR, media, production, and other internal teams.
• Documents client meetings, decisions, action points, deadlines, and follow-up requirements.
• Tracks project timelines, deliverables, approvals, feedback, budgets, and dependencies to support timely delivery.
• Reviews work against approved briefs before submission to clients and ensures feedback is consolidated and clearly communicated.
• Prepares and supports client presentations, status reports, proposals, campaign documents, and other account materials.
• Coordinates advertising, PR, digital, social media, events, activations, and other communication assignments.
• Identifies potential project risks, delays, scope changes, and client concerns and escalates them appropriately.
• Supports preparation of monthly, quarterly, and campaign performance reports.
• Maintains accurate records of briefs, approvals, deliverables, correspondence, and project documentation.
• Supports account growth by identifying client needs and opportunities for additional services.
• Supports new business pitches and proposals through research, coordination, and preparation of presentation materials.
• Maintains professional client relationships and protects confidential client and agency information.

Qualifications

• Bachelor’s degree in Marketing, Communications, Advertising, Public Relations, Business Administration, or related field.
• Strong understanding of advertising, public relations, digital marketing, social media, and integrated communications.
• Ability to communicate clearly and coordinate multiple projects, teams, and deadlines.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
• More than 2 years of experience in an advertising agency, PR agency, digital marketing agency, media company, or related environment.
• Strong organisational, interpersonal, problem-solving, and client-service skills.
• Experience working in a fast-paced agency environment is an added advantage.

• Supports the Account Manager in managing day-to-day client relationships and account activities.
• Communicates with clients to receive briefs, clarify requirements, share updates, and follow up on outstanding actions.
• Develops an understanding of client businesses, brands, products, audiences, and communication objectives.
• Coordinates client briefs with strategy, creative, digital, PR, media, production, and other internal teams.
• Documents client meetings, decisions, action points, deadlines, and follow-up requirements.
• Tracks project timelines, deliverables, approvals, feedback, budgets, and dependencies to support timely delivery.
• Reviews work against approved briefs before submission to clients and ensures feedback is consolidated and clearly communicated.
• Prepares and supports client presentations, status reports, proposals, campaign documents, and other account materials.
• Coordinates advertising, PR, digital, social media, events, activations, and other communication assignments.
• Identifies potential project risks, delays, scope changes, and client concerns and escalates them appropriately.
• Supports preparation of monthly, quarterly, and campaign performance reports.
• Maintains accurate records of briefs, approvals, deliverables, correspondence, and project documentation.
• Supports account growth by identifying client needs and opportunities for additional services.
• Supports new business pitches and proposals through research, coordination, and preparation of presentation materials.
• Maintains professional client relationships and protects confidential client and agency information.

• Strong understanding of advertising, public relations, digital marketing, social media, and integrated communications.
• Ability to communicate clearly and coordinate multiple projects, teams, and deadlines.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
• Strong organisational, interpersonal, problem-solving, and client-service skills.

• Bachelor’s degree in Marketing, Communications, Advertising, Public Relations, Business Administration, or related field.
• More than 2 years of experience in an advertising agency, PR agency, digital marketing agency, media company, or related environment.
• Experience working in a fast-paced agency environment is an added advantage.