Vacancy title:
3 Supermarket Supervisors

[Type: FULL_TIME, Industry: Retail, Category: Admin & Office]

Jobs at:
Karafu Enterprises Limited

Deadline of this Job:
Friday, September 12 2025

Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania

Summary
Date Posted: Tuesday, September 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Role Purpose: Lead day-to-day store operations, deliver great customer experiences, manage staff performance and development, and ensure compliance with company standards and regulatory requirements.

Key Responsibilities:

• Oversee daily operations, merchandising standards, cash handling, cleanliness, and floor discipline.
• Recruit, train, schedule, coach, and evaluate store staff; support HR with administrative tasks related to your team.
• Resolve customer complaints promptly; monitor and continuously improve customer service KPIs.
• Monitor inventory levels, guide replenishment, and prevent stock-outs and over-stocking.
• Enforce compliance with safety, hygiene, and legal requirements; uphold ethical business practices.
• Track performance, produce shift/daily reports, and recommend process improvements.
• Stay updated on retail trends and translate insights into actionable improvements.

Qualifications & Competencies:

• Diploma/Degree in Business, Retail Management, Supply Chain, or related field.
• Minimum 2 years of experience in supermarket/retail operations with team-leading exposure.
• Strong interpersonal and problem-solving skills; customer-centric mindset.
• Proficiency in MS Office/Google Workspace and basic POS/stock systems.
• Integrity, accountability, and the ability to work shifts/weekends/public holidays.

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

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