Summary
Date Posted: Friday, February 28, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us. Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle .

Description
The key functions of the Shop Manager is to drive Key performance indicators of acquiring new subscribers, Airtime sales, Devise sales, provide quality customer service to ALL clients entering the Vodashop through optimal management. The Shop Manager will be responsible for managing the sales and customer service team, as well as merchandising. The Vodashop also provides an opportunity for customers to solve their queries and must ensure that this is both possible and operated efficiently.

Job Skills: Not Specified

Skills
• Digital Advocacy
• Competitor Awareness and Cross Sell
• Ownership
• Building Rapport
• Resilience
• Building and Proposing Solutions
• Empathy
• Objection Handling and Negotiation
• Identifies Customer Needs

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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