Duties and Responsibilities

• To assist in addressing and resolving elevated customer complaints regarding claims and case management related issues to enhance customer experience;
• To assist in maintaining computerized claims/loss recording systems to allow for proper risk analysis to be undertaken;
• To assist in scrutinizing claims and make necessary recommendations for payment;
• To assist in preparing endorsements and renewal documents and carry our routine correspondences;
• To assist in checking premium rates applicable to endorsements other than renewals and see if they are correctly applied;
• To assist in ascertaining prices of spare parts of vehicles and their accessories with authorized dealers; and
• To perform any other relevant duties as may be assigned by the supervisor.

Qualifications

Holder of Bachelor Degree in one of the following areas; Insurance, Actuarial Science, Risk Management or equivalent qualifications from recognized Institution.

• To assist in addressing and resolving elevated customer complaints regarding claims and case management related issues to enhance customer experience;
• To assist in maintaining computerized claims/loss recording systems to allow for proper risk analysis to be undertaken;
• To assist in scrutinizing claims and make necessary recommendations for payment;
• To assist in preparing endorsements and renewal documents and carry our routine correspondences;
• To assist in checking premium rates applicable to endorsements other than renewals and see if they are correctly applied;
• To assist in ascertaining prices of spare parts of vehicles and their accessories with authorized dealers; and
• To perform any other relevant duties as may be assigned by the supervisor.

• Bachelor Degree in Insurance, Actuarial Science, Risk Management or equivalent qualifications from recognized Institution.