Clean Cooking Regional Collections Manager
2025-08-24T14:07:34+00:00
Sun King
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FULL_TIME
Arusha
Arusha
00000
Tanzania
Professional Services
Admin & Office
2025-09-04T17:00:00+00:00
Tanzania
8
About the role:
This role is aimed at minimising financial losses for our Clean Cooking Pay-As-You-Go (PAYG) business by recovering outstanding payments and resolving issues related to overdue accounts. The role holder should be managing, collecting, and recovering debts through on-site visits, overdue calls, periodic overdue text messages, and other interventions in Tanzania.
What you would be expected to do:
Skip Tracing:
- Locating debtors who have moved or are difficult to contact using the last address data.
Debt Collection:
- Following up on clients with overdue accounts, negotiating payment plans, and ensuring compliance.
- Driving collections & recoveries campaigns & promotions in the field.
- Execute the field collections strategy for efficient field debt recovery or repossession of products from delinquent customers.
- Execute different field collection experiments to increase the amounts collected from the existing customers.
Asset Recovery:
- Repossessing LPG cylinders and equipment from churned or non-paying customers as a last resort for debt recovery.
- Execute the field collection or repossession approach for different customer segments, with different payment capabilities and delinquency stages
- Work closely with the sales team to build an efficient field collection structure to ensure efficient collection or repossession from delinquent customers.
Problem Solving:
- Addressing and resolving debtor inquiries and complaints professionally.
- Identify potential customer pain points impacting collections and propose effective solutions for adoption to achieve field collections and repossession targets
- Timely identification and escalation of the voice of the customer, fraudulent activities, or other pain points to the relevant stakeholders for immediate resolution
- Escalation of all difficult cases to the PAYG LPG Credit Manager.
Investigation & Reporting:
- Investigating missing assets/components, documenting incidents, and providing recommendations.
- Preparing regular reports on recovery efforts and strategies.
- Work with field teams to track recovery KPIs and implement continuous improvement.
Compliance:
- Ensuring all actions adhere to company policies and legal regulations for the Tanzania market.
You might be a strong candidate if you
- At least a bachelor’s degree in credit management, business, or a related field.
- 3+ years of experience in field-based debt collections and recoveries, credit risk management, field operations, or asset recovery—experience in PAYG, microfinance, or asset leasing models is an added advantage.
- Proven track record in driving field-based debt collections and recoveries improvement.
- Proficient in MS Office, e.g., Excel, PowerPoint, etc.
- Experience working in emerging markets, preferably in rural or peri-urban settings.
What we offer
- A platform for professional growth in a rapidly expanding, high-impact sector.
- Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.
Skip Tracing: Locating debtors who have moved or are difficult to contact using the last address data. Debt Collection: Following up on clients with overdue accounts, negotiating payment plans, and ensuring compliance. Driving collections & recoveries campaigns & promotions in the field. Execute the field collections strategy for efficient field debt recovery or repossession of products from delinquent customers. Execute different field collection experiments to increase the amounts collected from the existing customers. Asset Recovery: Repossessing LPG cylinders and equipment from churned or non-paying customers as a last resort for debt recovery. Execute the field collection or repossession approach for different customer segments, with different payment capabilities and delinquency stages Work closely with the sales team to build an efficient field collection structure to ensure efficient collection or repossession from delinquent customers. Problem Solving: Addressing and resolving debtor inquiries and complaints professionally. Identify potential customer pain points impacting collections and propose effective solutions for adoption to achieve field collections and repossession targets Timely identification and escalation of the voice of the customer, fraudulent activities, or other pain points to the relevant stakeholders for immediate resolution Escalation of all difficult cases to the PAYG LPG Credit Manager. Investigation & Reporting: Investigating missing assets/components, documenting incidents, and providing recommendations. Preparing regular reports on recovery efforts and strategies. Work with field teams to track recovery KPIs and implement continuous improvement. Compliance: Ensuring all actions adhere to company policies and legal regulations for the Tanzania market.
At least a bachelor’s degree in credit management, business, or a related field. 3+ years of experience in field-based debt collections and recoveries, credit risk management, field operations, or asset recovery—experience in PAYG, microfinance, or asset leasing models is an added advantage. Proven track record in driving field-based debt collections and recoveries improvement. Proficient in MS Office, e.g., Excel, PowerPoint, etc. Experience working in emerging markets, preferably in rural or peri-urban settings.
JOB-68ab1ca6343d2
Vacancy title:
Clean Cooking Regional Collections Manager
[Type: FULL_TIME, Industry: Professional Services, Category: Admin & Office]
Jobs at:
Sun King
Deadline of this Job:
Thursday, September 4 2025
Duty Station:
Arusha | Arusha | Tanzania
Summary
Date Posted: Sunday, August 24 2025, Base Salary: Not Disclosed
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JOB DETAILS:
About the role:
This role is aimed at minimising financial losses for our Clean Cooking Pay-As-You-Go (PAYG) business by recovering outstanding payments and resolving issues related to overdue accounts. The role holder should be managing, collecting, and recovering debts through on-site visits, overdue calls, periodic overdue text messages, and other interventions in Tanzania.
What you would be expected to do:
Skip Tracing:
- Locating debtors who have moved or are difficult to contact using the last address data.
Debt Collection:
- Following up on clients with overdue accounts, negotiating payment plans, and ensuring compliance.
- Driving collections & recoveries campaigns & promotions in the field.
- Execute the field collections strategy for efficient field debt recovery or repossession of products from delinquent customers.
- Execute different field collection experiments to increase the amounts collected from the existing customers.
Asset Recovery:
- Repossessing LPG cylinders and equipment from churned or non-paying customers as a last resort for debt recovery.
- Execute the field collection or repossession approach for different customer segments, with different payment capabilities and delinquency stages
- Work closely with the sales team to build an efficient field collection structure to ensure efficient collection or repossession from delinquent customers.
Problem Solving:
- Addressing and resolving debtor inquiries and complaints professionally.
- Identify potential customer pain points impacting collections and propose effective solutions for adoption to achieve field collections and repossession targets
- Timely identification and escalation of the voice of the customer, fraudulent activities, or other pain points to the relevant stakeholders for immediate resolution
- Escalation of all difficult cases to the PAYG LPG Credit Manager.
Investigation & Reporting:
- Investigating missing assets/components, documenting incidents, and providing recommendations.
- Preparing regular reports on recovery efforts and strategies.
- Work with field teams to track recovery KPIs and implement continuous improvement.
Compliance:
- Ensuring all actions adhere to company policies and legal regulations for the Tanzania market.
You might be a strong candidate if you
- At least a bachelor’s degree in credit management, business, or a related field.
- 3+ years of experience in field-based debt collections and recoveries, credit risk management, field operations, or asset recovery—experience in PAYG, microfinance, or asset leasing models is an added advantage.
- Proven track record in driving field-based debt collections and recoveries improvement.
- Proficient in MS Office, e.g., Excel, PowerPoint, etc.
- Experience working in emerging markets, preferably in rural or peri-urban settings.
What we offer
- A platform for professional growth in a rapidly expanding, high-impact sector.
- Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
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