Background

CNS Group Limited is a premier provider of comprehensive human capital, manpower and business solutions, helping global and local organisations

Job Summary

The Sales Officer is responsible for acquiring new clients, promoting microfinance products, and achieving sales and loan disbursement targets. The role involves field-based sales, client assessment, portfolio management, and ensuring timely loan repayments while maintaining strong customer relationships.

Key Responsibilities / Duties

Sales & Marketing: Support the achievement of company sales targets and assist in the implementation, planning, and execution of marketing and sales strategies.

Customer Service: Responsible for front-office customer service and brand security; go the “extra mile” to build trust, loyalty, and satisfaction.

Loan Processing: Interview applicants to determine financial eligibility, evaluate creditworthiness, and process loan applications within credit policy limits.

Data Management: Input borrower information into loan management systems and determine applicable ratios to set up debt payment plans.

Portfolio Growth: Develop referral networks, suggest alternate channels, and cross-sell products to accomplish quotas.

Reporting & Analysis: Assist in developing company, portfolio, and market performance reports as needed.

Communication: Communicate with clients to request or provide information and assess customer needs to introduce appropriate loan types.

Relationship Management: Attend to all leads from partners and build lasting relationships with them.

Compliance: Operate in compliance with laws and regulations and adhere to lending compliance guidelines.

Qualifications & Requirements

Education: A degree in a business-related field or similar.

Experience: 2 years of sales experience in loan-related products.

Technical Skills: Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).

Interpersonal Skills: Excellent written and verbal communication skills for effective stakeholder engagement.

Competencies:

• Strong business acumen and high level of integrity.
• Strong organizational and time management skills with the ability to work independently.
• Problem-solving skills and high attention to detail.
• Ability to work in a fast-paced environment and adapt to changing priorities.

• Support the achievement of company sales targets and assist in the implementation, planning, and execution of marketing and sales strategies.
• Responsible for front-office customer service and brand security; go the “extra mile” to build trust, loyalty, and satisfaction.
• Interview applicants to determine financial eligibility, evaluate creditworthiness, and process loan applications within credit policy limits.
• Input borrower information into loan management systems and determine applicable ratios to set up debt payment plans.
• Develop referral networks, suggest alternate channels, and cross-sell products to accomplish quotas.
• Assist in developing company, portfolio, and market performance reports as needed.
• Communicate with clients to request or provide information and assess customer needs to introduce appropriate loan types.
• Attend to all leads from partners and build lasting relationships with them.
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines.

• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).
• Excellent written and verbal communication skills for effective stakeholder engagement.
• Strong business acumen and high level of integrity.
• Strong organizational and time management skills with the ability to work independently.
• Problem-solving skills and high attention to detail.
• Ability to work in a fast-paced environment and adapt to changing priorities.

• A degree in a business-related field or similar.
• 2 years of sales experience in loan-related products.