Job Overview

Eco Fasten is a private company limited by shares that provides professional commercial and residential pest control and hygiene solutions in Tanzania. The company’s environmental services include commercial pest control, fumigation, sanitary services, and hygiene products. Eco Fasten aims to establish itself as a professional market leader in pest control solutions and hygiene services.

Job Purpose

The Sales Executive will work closely with the Business Development Manager to develop sales and achieve agreed key sales performance targets. The successful candidate will contribute to the company’s market growth by developing effective sales plans, identifying new business opportunities, strengthening customer relationships, and promoting cross-selling initiatives within the assigned region. The role requires a proactive and assertive salesperson with strong knowledge of customers, market conditions, and competitor activities in the assigned territory.

Key Responsibilities

1. Sales Development and Business Growth

• Visit prospective and existing customers to demonstrate the company’s services and products.
• Communicate effectively with customers, recommend appropriate solutions, and present quotations professionally.
• Upsell and cross-sell services while identifying and developing additional business opportunities among existing customers.
• Actively support the conversion of sales leads into business.
• Close sales by demonstrating the value and advantages of the company’s services compared with competitors’ offerings.
• Meet agreed monthly sales targets.
• Maintain a healthy sales pipeline and achieve the required daily customer-call targets.

2. Customer Relationship Management and Retention

• Build and maintain strong professional relationships with customers to improve retention rates.
• Take responsibility for improving and achieving agreed customer-retention targets.
• Manage allocated customer accounts in accordance with company procedures and best practices.
• Monitor the day-to-day commercial performance of each account within the assigned territory.
• Maintain complete customer records, including customer visits, complaints, and other relevant activities.
• Liaise daily with service teams to share information and ensure excellent customer service.

3. Credit Management and Debt Collection

• Undertake debt collection activities and ensure customers remain within agreed credit terms.
• Manage customer discussions relating to price increases.
• Support sustainable sales growth while maintaining appropriate customer credit arrangements.

4. Marketing and Tender Support

• Participate in and support marketing activities in line with the company’s marketing strategy.
• Assist tendering teams with customer surveys and the preparation of quotations.
• Support sales initiatives that improve market penetration and business performance.

5. Market Intelligence and Reporting

• Monitor customer needs, market trends, and competitor activities within the assigned territory.
• Advise Management on market intelligence to help ensure the company’s products and services remain available, competitive, and preferred by customers.
• Identify opportunities to expand the company’s customer base and service offerings.

Qualifications and Experience

Applicants must meet the following requirements:

• A Bachelor’s degree in Business Administration, Marketing, or another related field.
• At least one year of proven sales experience.
• A target-driven personality with a strong interest in identifying and pursuing new business opportunities.
• Strong listening skills to understand customer needs and develop relevant sales pitches.
• Effective communication skills and a willingness to make additional efforts to close sales.
• Drive, energy, assertiveness, and passion for business development.
• Good technology skills and the ability to use relevant digital tools.

• Visit prospective and existing customers to demonstrate the company’s services and products.
• Communicate effectively with customers, recommend appropriate solutions, and present quotations professionally.
• Upsell and cross-sell services while identifying and developing additional business opportunities among existing customers.
• Actively support the conversion of sales leads into business.
• Close sales by demonstrating the value and advantages of the company’s services compared with competitors’ offerings.
• Meet agreed monthly sales targets.
• Maintain a healthy sales pipeline and achieve the required daily customer-call targets.
• Build and maintain strong professional relationships with customers to improve retention rates.
• Take responsibility for improving and achieving agreed customer-retention targets.
• Manage allocated customer accounts in accordance with company procedures and best practices.
• Monitor the day-to-day commercial performance of each account within the assigned territory.
• Maintain complete customer records, including customer visits, complaints, and other relevant activities.
• Liaise daily with service teams to share information and ensure excellent customer service.
• Undertake debt collection activities and ensure customers remain within agreed credit terms.
• Manage customer discussions relating to price increases.
• Support sustainable sales growth while maintaining appropriate customer credit arrangements.
• Participate in and support marketing activities in line with the company’s marketing strategy.
• Assist tendering teams with customer surveys and the preparation of quotations.
• Support sales initiatives that improve market penetration and business performance.
• Monitor customer needs, market trends, and competitor activities within the assigned territory.
• Advise Management on market intelligence to help ensure the company’s products and services remain available, competitive, and preferred by customers.
• Identify opportunities to expand the company’s customer base and service offerings.

• Sales experience
• Target-driven
• Identifying and pursuing new business opportunities
• Listening skills
• Developing relevant sales pitches
• Effective communication skills
• Closing sales
• Drive
• Energy
• Assertiveness
• Passion for business development
• Good technology skills
• Ability to use relevant digital tools

• Bachelor’s degree in Business Administration, Marketing, or another related field
• At least one year of proven sales experience