Vacancy title:
Manager, Customer Propositions

[Type: FULL_TIME, Industry: Banking, Category: Management]

Jobs at:
Standard Bank

Deadline of this Job:
Monday, October 6 2025

Duty Station:
Tanzania | Dar es Salaam | Tanzania

Summary
Date Posted: Tuesday, September 23 2025, Base Salary: Not Disclosed

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JOB DETAILS:

To ensure an in-depth understanding of all customers in the portfolio, using the Customer Value Analysis Tool (CVCA), and Client Account Plans to effectively anticipate and proactively meet the Vehicle and Asset Finance needs of the customers. To execute the Business and Commercial Customer Value Proposition (CVP), CIB Value Propositions, Industry and Ecosystem Value Propositions (IVPs), initiatives and activities aimed at optimizing CAF portfolio growth, profitability and client experience.ilds, delivers and scales CVPs that are competitive and viable within their target markets. Manages, improves and adapts CVPS to ensure sufficient ROI, profitability, sustainability, growth and market penetration of each target market in Personal Banking. This role identifies changes in their country specific market and responds with speed, efficiency and effectiveness.

Qualifications

Type of Qualification: First Degree (required), Masters Degree (Preferred)
Field of Study: Business Commerce, Finance and Accounting, Banking, Marketing, Risk Management, Analytics

Experience Required
3 - 4 years

Experience in/or exposure to a segment income statement, balance sheet, pricing strategies, risk management, credit and teamwork. Experience in the development and management of CVPs. Experience in segment, understanding and implementation of acquisition activities, development of CVP with integration and enablement of execution through Client Coverage and Product. Knowledge and experience in leading multi-disciplinary teams and linking shared outcomes. Experience in people management, leading

3 - 4 years
Experience in/or Product exposure to an income statement, balance sheet, pricing strategies, risk management, credit and teamwork.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Strategies
• Developing Expertise
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Examining Information
• Meeting Timescales
• Producing Output
• Upholding Standards
• Taking Action
• Team Working

Technical Competencies:

• Client Retention
• Customer Reception and Channelling
• Financial Acumen
• Financial Analysis
• Lending
• Marketing and Communication
• Product Knowledge (Business Banking)
• Project Management 
• Risk Awareness
• Risk Response Strategy
• Risk/ Reward Thinking
• Understanding GAAP

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

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