Company Overview

EngenderHealth envisions a gender-equal world where all people achieve their sexual and reproductive health and rights (SRHR). The organization believes that gender equality is essential for enabling individuals and communities to reach their full potential. EngenderHealth delivers high-quality, gender-equitable programs that advance SRHR through evidence-based programming, gender-transformative approaches, and strong partnerships with governments and key stakeholders.

Job Summary

EngenderHealth works to improve sexual and reproductive health outcomes through evidence-based programming, gender-transformative approaches, and strong partnerships. Effective communication and knowledge management are critical to amplifying program achievements, strengthening learning, and enhancing organizational visibility.

To support documentation, learning, and digital visibility, EngenderHealth seeks to engage a temporary Knowledge Management (KM) Officer for an eight-month consultancy. The KM Officer will support storytelling, social media management, knowledge product development, and coordination with programme and regional teams. The role will also provide support in managing the Country Representative’s social media platforms.

Key Responsibilities

1. Content Development & Documentation

• Develop high-quality success stories, lessons learned, best practices, abstracts, and technical briefs.
• Document program achievements into engaging, user-friendly knowledge management products.
• Support the development of newsletters, program snapshots, and other communication materials.
• Maintain organized archives of photographs, videos, and storytelling assets.

2. Internal Coordination & Learning

• Serve as a knowledge management focal point between the national office and regional or implementation teams.
• Collect field updates, human-interest stories, and program content from regional teams.
• Support documentation during events, learning sessions, and field activities.
• Ensure consistent messaging across programs and communication platforms.

3. Quality Assurance & Compliance

• Ensure all content aligns with EngenderHealth branding, safeguarding, and communication standards.
• Edit, proofread, and review materials prior to publication.
• Maintain an up-to-date repository of knowledge products and learning resources.

4. Social Media Management

• Manage and update EngenderHealth social media platforms, including Twitter/X, Facebook, LinkedIn, and Instagram.
• Support content management for the Country Representative’s social media pages.
• Develop and implement social media content calendars aligned with program priorities.
• Monitor engagement metrics and provide recommendations to enhance reach and performance.

Qualifications & Experience

• Bachelor’s degree in Communications, Journalism, Public Health, Social Sciences, or a related field.
• Minimum of 2–3 years’ experience in communications, knowledge management, social media management, or program documentation.
• Demonstrated ability to produce high-quality success stories and technical content.
• Proven ability to work independently, manage competing priorities, and meet deadlines.
• Strong coordination, interpersonal, and communication skills.

Added Advantages:

• Photography skills and experience capturing high-quality visual content.
• Basic graphic design skills (e.g., Canva).
• Basic video editing skills.

Essential Soft Skills

• Commitment to EngenderHealth’s core values of reflection, inclusion, integrity, respect, and transformation.
• Excellent storytelling and writing skills.
• Proven ability to capture ethical, high-resolution photo and video content following consent and brand guidelines.
• Strong organizational and time-management skills.
• Experience scheduling and managing social media content (Loomly preferred) and using analytics to improve engagement.
• High attention to detail and a proactive work ethic.
• Familiarity with SRHR, RMNCAH, and public health programming.

Preferred Skills

• Strong interpersonal skills, including cultural competence, responsiveness, and active listening.
• Excellent written and verbal communication skills in English.
• Fluency in both English and Swahili is required.

• Develop high-quality success stories, lessons learned, best practices, abstracts, and technical briefs.
• Document program achievements into engaging, user-friendly knowledge management products.
• Support the development of newsletters, program snapshots, and other communication materials.
• Maintain organized archives of photographs, videos, and storytelling assets.
• Serve as a knowledge management focal point between the national office and regional or implementation teams.
• Collect field updates, human-interest stories, and program content from regional teams.
• Support documentation during events, learning sessions, and field activities.
• Ensure consistent messaging across programs and communication platforms.
• Ensure all content aligns with EngenderHealth branding, safeguarding, and communication standards.
• Edit, proofread, and review materials prior to publication.
• Maintain an up-to-date repository of knowledge products and learning resources.
• Manage and update EngenderHealth social media platforms, including Twitter/X, Facebook, LinkedIn, and Instagram.
• Support content management for the Country Representative’s social media pages.
• Develop and implement social media content calendars aligned with program priorities.
• Monitor engagement metrics and provide recommendations to enhance reach and performance.

• Photography skills and experience capturing high-quality visual content.
• Basic graphic design skills (e.g., Canva).
• Basic video editing skills.
• Commitment to EngenderHealth’s core values of reflection, inclusion, integrity, respect, and transformation.
• Excellent storytelling and writing skills.
• Proven ability to capture ethical, high-resolution photo and video content following consent and brand guidelines.
• Strong organizational and time-management skills.
• Experience scheduling and managing social media content (Loomly preferred) and using analytics to improve engagement.
• High attention to detail and a proactive work ethic.
• Familiarity with SRHR, RMNCAH, and public health programming.
• Strong interpersonal skills, including cultural competence, responsiveness, and active listening.
• Excellent written and verbal communication skills in English.
• Fluency in both English and Swahili is required.

• Bachelor’s degree in Communications, Journalism, Public Health, Social Sciences, or a related field.
• Minimum of 2–3 years’ experience in communications, knowledge management, social media management, or program documentation.
• Demonstrated ability to produce high-quality success stories and technical content.
• Proven ability to work independently, manage competing priorities, and meet deadlines.
• Strong coordination, interpersonal, and communication skills.