Vacancy title:
IT Assistant

[Type: FULL_TIME, Industry: Human Services, Category: Computer & IT]

Jobs at:
Axia HR

Deadline of this Job:
Thursday, September 25 2025

Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania

Summary
Date Posted: Wednesday, September 10 2025, Base Salary: Not Disclosed

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JOB DETAILS:

DUTIES & RESPONSIBILITIES

• Provide Level 1 IT support including incident troubleshooting, hardware/software installation and configuration.
• Set up new users and manage access rights and privileges.
• Assist in budgeting and planning for IT hardware, software, licenses, and service renewals.
• Enforce and audit IT policies, procedures, and system compliance.
• Support database backup, restore, and basic management tasks.
• Manage IT infrastructure including internet, firewalls, VPN/MPLS, switches, cabling, and internal networks.
• Support CCTV and Access Control systems.
• Ensure data security through anti-virus management and access control.
• Apply patches, updates, and service packs to systems and servers.
• Participate in IT procurement processes and monitor IT assets.
• Liaise with IT vendors and support third-party service management.
• Assist in IT change management and special project teams.

SKILLS & REQUIREMENTS:

• Degree or diploma in Information Systems, Computer Science, or related field.
• Professional certifications such as MCSA/MCSE, CCNA, or PMI-CAPM are an added advantage.
• Minimum of 3 years’ experience in IT support, with at least 2 years in a fast-paced environment.
• Hands-on experience in managing basic IT infrastructure and end-user support.
• Proficiency in the use of synergies, search for efficiency & performance.
• People leadership and team development.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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