Vacancy title:
Housekeeping Supervisor

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Admin & Office]

Jobs at:
Johari Rotana

Deadline of this Job:
Wednesday, October 15 2025

Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania

Summary
Date Posted: Friday, October 3 2025, Base Salary: Not Disclosed

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JOB DETAILS:

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
  • Issue keys and supplies to Housekeeping Attendants
  • Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
  • Attend daily meetings and receive special instructions
  • Receive check-outs before reporting them as vacant
  • Receive special requests from guests and carry them out
  • Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
  • Fill out report and hand over found articles to the lost and found department
  • Supervise cleaning of guest rooms, corridors and stairwells
  • Train and assist Housekeeping Attendants and advise Superior about performance
  • Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Skills

Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands-on approach. You will work well under pressure in a fast-paced environment and enjoy working with a multicultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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