Vacancy title:
Head; Business Banking Commercial

[Type: FULL_TIME, Industry: Banking, Category: Accounting & Finance]

Jobs at:
NMB Bank

Deadline of this Job:
Friday, August 29 2025

Duty Station:
Tanzania | Dar es Salaam | Tanzania

Summary
Date Posted: Thursday, August 14 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Purpose:

• Responsible for the strategic direction, developments, and implementations of business strategies to deliver performance and ensure growth, profitability and sustainability of SME/Commercial Banking portfolio.
• Provide leadership and direction to Business Banking SME/Commercial teams to initiate, coordinate and drive sales and product development and promotions through sound analysis of customer and product profitability analysis.
• Manage relationships with Business Banking SME/Commercial clients and build an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Manage risk/return and drives quality for new and/or existing SME/Commercial clients.

Main Responsibilities:

• • Promote portfolio growth by implementing the approved strategic direction of the bank; Develop and implement strategies to deliver performance and growth targets within the SME/Commercial unit.
  • Take major operating and investment decisions for the Business Banking SME/Commercial including; overall planning and budgeting, prioritization and resource allocation. Generate, evaluate and make recommendations for business acquisition.
  • Drive an effective strategy, business model, and customer value proposition that focuses on building and deepening relationships with existing and new profitable customers.
  • Serve as a trusted advisor to the client in delivering comprehensive and customized SME/Commercial products and solutions tailored to the financial needs and circumstances of business clients.
  • With the knowledge of SME/Commercial, credit, and risk management, identify, recommend, and promote products and solutions that best serve the client while still working within risk parameters that protect the bank.
  • Manage SME/Commercial portfolio; grow portfolio by prospecting for new clients and while deepening relationships with existing clients; grow deposits, increase share of fee income, increase loans, and manage margins by selectively growing assets.
  • Track sales and activity performance on key metrics within the Zones to ensure employee productivity meets and/or exceeds market standards.
  • Prepare the budget and ensure that the objectives are met, also prepare and implement the SME/Commercial strategy of the bank focusing to scale up the penetration in the key sectorssegments.
  • Drive the rollout of any new products, ensuring that implementation happens within the agreed budgets and timelines across the assigned region.
  • Work together with the team of product development, implementation, pricing for the purpose of streamlining portfolio to improve customer experience, reduce cost-to-serve and maintain competitiveness.
  • Drive the implementation of the long-term strategic vision and direction by identifying the key steps necessary for achievement.
  • Act as the escalation point for customer pain point / serious complaints in order to address their issues quickly.
  • Visit key clients such as high net worth for customer acquisition and retention.
  • Grow the team’s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives.
  • Ensure retention of deposits at a competitive level in consideration of optimal cost of funds.
  • Protect the bank by following sound risk management protocols and adhering to regulatory requirements.
  • Ensure compliance with all relevant policies, procedures and regulations relating to Business Banking SME/Commercial portfolio.
  • Work closely with Zonal Managers in managing business centers throughout the network.
  • Responsible for launching and management of NMB Business Executive Networks in an efficient manner to realize benefit of these business clubs.
  • Ensure that the team is motivated, engaged, and developed to achieve the unit’s objectives.

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

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