Background

Gwambina Group Limited is a reputable organization dedicated to delivering quality hospitality and customer service experiences. The company values professionalism, teamwork, and continuous learning while providing opportunities for young individuals to develop practical skills and gain valuable workplace experience.

The company is currently seeking energetic, customer-focused, and disciplined Waitress Trainees to join its hospitality team in Dar es Salaam on an internship basis. The successful candidates will support daily restaurant and customer service operations while gaining hands-on experience in food and beverage service within a professional working environment.

Responsibilities

• Welcome guests and present menu options professionally.
• Take customer orders accurately and serve food and beverages efficiently.
• Ensure customer satisfaction and handle complaints in a professional manner.
• Maintain cleanliness of dining areas, tables, and service equipment.
• Adhere to health, safety, and hygiene standards at all times.
• Assist in preparing dining areas before and after service hours.
• Support team members in ensuring smooth restaurant operations.
• Perform other duties as assigned by supervisors.

Qualifications

• Certificate in Hotel Management from a recognized institution.
• Completion of Form Four education.
• Credit Pass (Grade C or above) in both English and Swahili languages.
• Proficiency in Microsoft Office applications.
• Good communication and interpersonal skills.
• Ability to work with minimum supervision.
• Ability to work effectively in a team environment.
• High level of integrity, commitment, and professionalism.

General Conditions

• Applicants must submit an application letter and updated Curriculum Vitae (CV).
• Copies of academic certificates and transcripts must be attached to the application.
• Applicants should include an introduction letter and guarantor’s letter.
• A recent passport size photograph must be submitted together with the application.
• Only shortlisted candidates will be contacted for interviews or further assessment.
• Internship placement will be based in Dar es Salaam.

• Welcome guests and present menu options professionally.
• Take customer orders accurately and serve food and beverages efficiently.
• Ensure customer satisfaction and handle complaints in a professional manner.
• Maintain cleanliness of dining areas, tables, and service equipment.
• Adhere to health, safety, and hygiene standards at all times.
• Assist in preparing dining areas before and after service hours.
• Support team members in ensuring smooth restaurant operations.
• Perform other duties as assigned by supervisors.

• Proficiency in Microsoft Office applications.
• Good communication and interpersonal skills.
• Ability to work with minimum supervision.
• Ability to work effectively in a team environment.
• High level of integrity, commitment, and professionalism.

• Certificate in Hotel Management from a recognized institution.
• Completion of Form Four education.
• Credit Pass (Grade C or above) in both English and Swahili languages.