Position Overview

FORTUNE HOUSE NETWORK COMPANY LIMITED/WAJE is seeking a Trilingual Translator and Product Localization Specialist to support communication between our HQ and local African teams.

The role will focus on online-product translation, content localisation and interpretation for meetings, training and operational discussions.

Experience in Betting, iGaming, Online Casino, FinTech, mobile payments or other digital products will be preferred.

Language Requirements

• Mandarin Chinese;
• English;
• Swahili.

Key Responsibilities

• Translate written content between Chinese, English and the relevant local language.
• Localise online-product interfaces, buttons, menus, system messages and user instructions.
• Translate product rules, promotional content, bonus terms and player communications.
• Translate payment, deposit, withdrawal, KYC and account-verification instructions.
• Translate customer-service scripts, FAQs, training materials and internal procedures.
• Support the translation of compliance, responsible gaming and regulatory documents.
• Provide consecutive interpretation during online and in-person meetings.
• Support interpretation during training, interviews, supplier discussions and product-testing activities.
• Review translated content for accuracy, consistency and local cultural suitability.
• Build and maintain multilingual terminology glossaries for gaming, payments, products and operations.
• Test translated content on websites and mobile products and report unclear, incorrect or incomplete text.
• Maintain confidentiality when handling internal, commercial, employee and player information.

Requirements

• Professional proficiency in Mandarin Chinese, English and the relevant local language.
• Strong written English and local-language skills.
• Ability to communicate accurately in spoken Mandarin Chinese.
• At least two years of translation, localisation or interpretation experience.
• Experience translating websites, mobile applications, online products or operational documents.
• Ability to provide consecutive interpretation during business meetings.
• Strong attention to detail and ability to maintain terminology consistency.
• Good understanding of local culture, language usage and consumer behaviour.
• Comfortable using spreadsheets, online documents and communication tools.

Preferred Qualifications

• Experience in Betting, iGaming, Online Casino, FinTech, mobile payments or digital entertainment.
• Familiarity with gaming terminology, bonuses, deposits, withdrawals and account verification.
• Experience working with Chinese companies or international project teams.
• Experience using translation-memory, terminology-management or localisation tools.
• Chinese proficiency equivalent to HSK Level 5 or above would be an advantage.

Compensation and Benefits

A competitive remuneration package will be offered based on the candidate’s language proficiency, translation experience and relevant industry background.

• Translate written content between Chinese, English and the relevant local language.
• Localise online-product interfaces, buttons, menus, system messages and user instructions.
• Translate product rules, promotional content, bonus terms and player communications.
• Translate payment, deposit, withdrawal, KYC and account-verification instructions.
• Translate customer-service scripts, FAQs, training materials and internal procedures.
• Support the translation of compliance, responsible gaming and regulatory documents.
• Provide consecutive interpretation during online and in-person meetings.
• Support interpretation during training, interviews, supplier discussions and product-testing activities.
• Review translated content for accuracy, consistency and local cultural suitability.
• Build and maintain multilingual terminology glossaries for gaming, payments, products and operations.
• Test translated content on websites and mobile products and report unclear, incorrect or incomplete text.
• Maintain confidentiality when handling internal, commercial, employee and player information.

• Mandarin Chinese proficiency
• English proficiency
• Swahili proficiency
• Written communication skills
• Spoken communication skills
• Translation
• Localization
• Interpretation
• Attention to detail
• Terminology management
• Cultural understanding
• Spreadsheet software
• Online document tools
• Communication tools

• Professional proficiency in Mandarin Chinese, English and the relevant local language.
• Strong written English and local-language skills.
• Ability to communicate accurately in spoken Mandarin Chinese.
• At least two years of translation, localisation or interpretation experience.
• Experience translating websites, mobile applications, online products or operational documents.
• Ability to provide consecutive interpretation during business meetings.
• Strong attention to detail and ability to maintain terminology consistency.
• Good understanding of local culture, language usage and consumer behaviour.
• Comfortable using spreadsheets, online documents and communication tools.
• Experience in Betting, iGaming, Online Casino, FinTech, mobile payments or digital entertainment (preferred).
• Familiarity with gaming terminology, bonuses, deposits, withdrawals and account verification (preferred).
• Experience working with Chinese companies or international project teams (preferred).
• Experience using translation-memory, terminology-management or localisation tools (preferred).
• Chinese proficiency equivalent to HSK Level 5 or above (an advantage).