KEY RESPONSIBILITIES:

• Growth in business volumes, customer base, and wallet share.
• Adequacy of personal competence to effectively perform Senior Relationship Management tasks.
• Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.
• Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.
• Quality of management of customer expectations.

MINIMUM POSITION QUALIFICATION AND REQUIREMENTS

Academic & Professional –

Particulars Detail Specific Field or Qualification Need Type[1]

Education Bachelor’s Degree Bachelor degree from any recognized institution RQ

Professional Qualifications AKIB, CPA (K), ACCAES

Master’s Degree Business Related AA

Experience – ….Years

Total Minimum No of Years’ Experience Required

6

Detail

Minimum No of Years

Need Type[2]

Sales -PB/BB/RB or Sales Manager

3

RQ

Credit experience

2

RQ

Banking Ops - Cash, Clearing, Accts & Admin.

2

RQ

Customer service/Relationship Mgt.

2

ES

Branch Manager Medium Branch

• Growth in business volumes, customer base, and wallet share.
• Adequacy of personal competence to effectively perform Senior Relationship Management tasks.
• Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.
• Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.
• Quality of management of customer expectations.

• Bachelor degree from any recognized institution
• AKIB, CPA (K), ACCA
• Master’s Degree in Business Related field