To drive the growth, penetration, and profitability of Parastatal Schemes portfolio within Personal Banking.

Responsibilities or duties

• Develop and execute the Parastatals Schemes business strategy
• Own and deliver the overall business performance of the Parastatals portfolio, including SWL growth, deposits, customer acquisition, income, portfolio quality and profitability targets.
• Lead identification, prioritization and acquisition of high-potential parastatal institutions and provide oversight on negotiations and onboarding of new schemes.
• Drive deeper penetration of existing parastatal schemes
• Build and maintain strategic relationships with senior decision makers across parastatal institutions.
• Lead, coach and manage Relationship Managers Parastatals.
• Oversee sales-force productivity
• Monitor the overall quality and risk performance of the parastatal loan portfolio.
• Lead periodic portfolio and scheme performance reviews to identify underperformance, growth opportunities, competitive threats and required management interventions.
• Champion effective utilization of ESS and other relevant digital channels to improve SWL processing efficiency, customer experience, conversion and portfolio growth within parastatal schemes.
• Lead development and execution of differentiated value propositions, campaigns and engagement programs
• Monitor competitor activity, market developments and employer feedback within the parastatal segment and recommend appropriate products, pricing, process and service responses.
• Prepare and present periodic portfolio performance, strategic insights, key risks and recommended interventions to the Head of Personal Banking and relevant management forums

Qualifications or requirements

Knowledge and Skills:

• Strong knowledge of retail banking, Salaried Workers Loans, employer-based lending and Personal Banking products.
• Strong understanding of parastatal institutions, payroll structures, scheme management and institutional relationship models.
• Strong leadership and people management skills, with ability to coach teams, drive accountability and deliver results.
• Strong commercial and business development capability, with proven ability to identify, develop and convert growth opportunities.
• Excellent relationship management, negotiation and influencing skills, including engagement with senior decision makers.
• Strong portfolio management knowledge, including credit risk, arrears management, payroll deductions and asset quality monitoring.
• Good understanding of digital lending channels, ESS processes, MIS and data-driven performance management.

Qualifications and Experience:

• Bachelor's degree in business administration, Banking, Finance, Economics, Marketing or related field
• Relevant professional certification in Banking, Credit, Sales, Relationship Management or Leadership will be an added advantage.
• Master's degree in business studies is an added advantage

Experience needed

• At least five (5) years' relevant experience in banking, financial services, relationship management, retail lending, portfolio management or business development, with at least 3 years' experience in managerial or leadership role, with responsibility for team performance and business results in medium to large organizations.
• Demonstrated experience in managing complex stakeholder relationships, preferably involving parastatal, government, corporate or large institutional clients.
• Experience in managing sales force productivity, portfolio quality, business performance and execution of strategic growth initiatives.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted

• Develop and execute the Parastatals Schemes business strategy
• Own and deliver the overall business performance of the Parastatals portfolio, including SWL growth, deposits, customer acquisition, income, portfolio quality and profitability targets.
• Lead identification, prioritization and acquisition of high-potential parastatal institutions and provide oversight on negotiations and onboarding of new schemes.
• Drive deeper penetration of existing parastatal schemes
• Build and maintain strategic relationships with senior decision makers across parastatal institutions.
• Lead, coach and manage Relationship Managers Parastatals.
• Oversee sales-force productivity
• Monitor the overall quality and risk performance of the parastatal loan portfolio.
• Lead periodic portfolio and scheme performance reviews to identify underperformance, growth opportunities, competitive threats and required management interventions.
• Champion effective utilization of ESS and other relevant digital channels to improve SWL processing efficiency, customer experience, conversion and portfolio growth within parastatal schemes.
• Lead development and execution of differentiated value propositions, campaigns and engagement programs
• Monitor competitor activity, market developments and employer feedback within the parastatal segment and recommend appropriate products, pricing, process and service responses.
• Prepare and present periodic portfolio performance, strategic insights, key risks and recommended interventions to the Head of Personal Banking and relevant management forums

• Strong knowledge of retail banking, Salaried Workers Loans, employer-based lending and Personal Banking products.
• Strong understanding of parastatal institutions, payroll structures, scheme management and institutional relationship models.
• Strong leadership and people management skills, with ability to coach teams, drive accountability and deliver results.
• Strong commercial and business development capability, with proven ability to identify, develop and convert growth opportunities.
• Excellent relationship management, negotiation and influencing skills, including engagement with senior decision makers.
• Strong portfolio management knowledge, including credit risk, arrears management, payroll deductions and asset quality monitoring.
• Good understanding of digital lending channels, ESS processes, MIS and data-driven performance management.

• Bachelor's degree in business administration, Banking, Finance, Economics, Marketing or related field
• Relevant professional certification in Banking, Credit, Sales, Relationship Management or Leadership will be an added advantage.
• Master's degree in business studies is an added advantage