Vacancy title:
Sales Executive

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Sales & Retail, Advertising & Marketing, Entertainment & Travel]

Jobs at:
Le Mersenne Zanzibar, Autograph Collection (Marriott)

Deadline of this Job:
Tuesday, August 18 2026

Duty Station:
Zanzibar | Tanzania

Summary
Date Posted: Tuesday, August 4 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary

The Sales Executive is responsible for driving revenue growth by identifying new business opportunities, building and maintaining strong client relationships, and promoting the hotel's accommodation, dining, meeting, and event facilities. The role involves developing sales strategies, generating leads, negotiating contracts, and ensuring exceptional customer service while supporting the achievement of the hotel's sales and occupancy targets.

Key Responsibilities

Sales & Business Development

• Identify, develop, and pursue new business opportunities within the corporate, leisure, government, travel trade, and MICE markets.
• Generate qualified sales leads and convert them into business opportunities.
• Promote the hotel's rooms, restaurants, conference facilities, and other hospitality services.
• Conduct sales presentations, client visits, and property tours for prospective clients.
• Prepare quotations, proposals, and contracts tailored to client requirements.
• Negotiate rates and service agreements while ensuring profitability.
• Achieve individual and departmental sales targets.

Client Relationship Management

• Build and maintain strong relationships with corporate clients, travel agencies, tour operators, event planners, and other key stakeholders.
• Maintain regular communication with existing clients to encourage repeat business and customer loyalty.
• Respond promptly to client inquiries and provide professional after-sales support.
• Address client concerns efficiently to ensure high levels of customer satisfaction.

Market Research & Business Intelligence

• Monitor market trends, competitor activities, and customer preferences.
• Identify emerging business opportunities and recommend strategies to increase market share.
• Maintain an up-to-date database of prospective and existing clients.
• Participate in networking events, trade shows, exhibitions, and sales missions to promote the hotel.

Sales Administration & Reporting

• Maintain accurate records of sales activities, client interactions, and business opportunities using the Customer Relationship Management (CRM) system.
• Prepare daily, weekly, and monthly sales reports.
• Monitor sales performance against established targets and recommend corrective actions where necessary.
• Ensure proper documentation of contracts, bookings, and correspondence.

Collaboration & Operational Support

• Work closely with Reservations, Front Office, Food & Beverage, and Events teams to ensure seamless service delivery.
• Coordinate with the Marketing team to support promotional campaigns and brand awareness initiatives.
• Assist in planning and executing hotel promotions, packages, and seasonal campaigns.
• Represent the hotel professionally while upholding Marriott's service standards and brand values.

Minimum Qualifications

• Bachelor's Degree or Diploma in Sales & Marketing, Hospitality Management, Business Administration, Tourism Management, or a related field.
• Professional training in hospitality sales or marketing is an added advantage.
• Proficiency in Microsoft Office applications and CRM systems.

Experience

• Minimum of 2–3 years' experience in hotel sales, hospitality sales, or business development.
• Experience in a reputable hotel or international hospitality brand is an added advantage.
• Knowledge of the Zanzibar tourism and hospitality market is desirable.

Core Competencies

• Sales and negotiation skills.
• Business development and lead generation.
• Customer relationship management.
• Excellent communication and presentation skills.
• Strong interpersonal and networking abilities.
• Market analysis and strategic thinking.
• Time management and organizational skills.
• Problem-solving and decision-making.
• Results-oriented with the ability to meet sales targets.
• High level of professionalism, integrity, and customer focus.

General Requirements

• Excellent verbal and written communication skills in English; knowledge of Kiswahili and additional languages is an advantage.
• Strong customer service orientation with a passion for hospitality.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel locally for client meetings and business development activities.
• Flexible to work evenings, weekends, and public holidays when business needs require.
• Commitment to delivering exceptional guest experiences while maintaining Marriott's quality and service standards.

Qualified Tanzanian candidates are invited to send their CV to hr@lemersenne.com cc: sales@lemersenne.com

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Qualified Tanzanian candidates are invited to send their CV with the subject line: Application – Sales Executive

Only shortlisted candidates will be contacted.

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