General informations

Africa Global Logistics Tanzania Limited (AGL) is the leading Logistics and Transport operator in Tanzania with a workforce of 300 employees.

AGL Tanzania offers solutions in value-added Warehousing Management, Transportation, Cargo & Freight Services and Project Management. AGL Tanzania recognises and embraces diversity, equity and inclusiveness which is depicted on our multi-cultural workforce. The company head office is in Dar es salaam with presence in key border points in Tanzania including Arusha, Tunduma, Kigoma, Kasumulu, Rusumo, Kabanga, Mwanza and Tanga.

We embrace our identity with our Group’s core values and believe that our people are at the heart of our competitive advantage. Your career starts with AGL Tanzania Limited!

Mission Description

OBJECTIVE:

• Securing business with new clients
• Developing existing business by expanding scope of service across AGL value proposition.

MEASURABLE OBJECTIVES

• Achieving a minimum of 450,000 USD gross margin per year
• This might be increased by HFO on yearly basis and based on historical performance.
• Performance review tool: POWER BI CLIENT PERFORMANCE
• Metric: Gross margin against target

KEY RESPONSIBILITIES:

Develop new business opportunities

• Identification of new potential clients
• Understand client supply chain and tailor-made logistics solutions that brings value to the client.
• Provide logistics solution across AGL value proposition: International freight forwarding, ICD, customs clearance, transport, warehousing, distribution and value adding services
• Sizing the opportunity based on volumes, and pricing effectively to secure gross margin for AGL
• Report to management about potential opportunities through COMONE (CRM)
• Anticipate incoming RFQ-tenders from client pipeline
• Coordinate with legal department contractual negotiations
• Driving implementation meeting with the client and operational teams
• Visit clients on daily basis and report to management with minutes of the meeting
• Attend social events that might translate in business opportunity for the organization

Customer retention, expansion, and sustainability

• Monthly or quarterly meetings with existing customer base, reviewing customer satisfaction with KPI provided by the operational team
• Identification of new business services that can be provided to existing clients
• Supporting operations in invoicing- operational dispute management
• Following up with credit control team on pending payment and clients' SOA
• Perform any other duty as may be assigned by the management

Profile

Education: Bachelor's degree in Logistics, Business Management, Marketing or equivalent

Professional Training: Customer Service

Experience:

• At least 5 years' relevant experience with a track record of secured accounts

Skills:

• Sociable and Extrovert
• Business acumen
• Must be computer literate
• Excellent Communication Skills
• Possess good knowledge of Clearing and Forwarding
• The ability and desire to sell
• Ability to close deals
• A high degree of self-motivation and drive
• Must be organised and meticulous
• Able to work under pressure and meet deadlines
• Honest and possessing a high level of integrity
• Must be diplomatic and able to build effective in client relations

• Securing business with new clients
• Developing existing business by expanding scope of service across AGL value proposition.
• Achieving a minimum of 450,000 USD gross margin per year
• Identification of new potential clients
• Understand client supply chain and tailor-made logistics solutions that brings value to the client.
• Provide logistics solution across AGL value proposition: International freight forwarding, ICD, customs clearance, transport, warehousing, distribution and value adding services
• Sizing the opportunity based on volumes, and pricing effectively to secure gross margin for AGL
• Report to management about potential opportunities through COMONE (CRM)
• Anticipate incoming RFQ-tenders from client pipeline
• Coordinate with legal department contractual negotiations
• Driving implementation meeting with the client and operational teams
• Visit clients on daily basis and report to management with minutes of the meeting
• Attend social events that might translate in business opportunity for the organization
• Monthly or quarterly meetings with existing customer base, reviewing customer satisfaction with KPI provided by the operational team
• Identification of new business services that can be provided to existing clients
• Supporting operations in invoicing- operational dispute management
• Following up with credit control team on pending payment and clients' SOA
• Perform any other duty as may be assigned by the management

• Sociable and Extrovert
• Business acumen
• Must be computer literate
• Excellent Communication Skills
• Possess good knowledge of Clearing and Forwarding
• The ability and desire to sell
• Ability to close deals
• A high degree of self-motivation and drive
• Must be organised and meticulous
• Able to work under pressure and meet deadlines
• Honest and possessing a high level of integrity
• Must be diplomatic and able to build effective in client relations

• Bachelor's degree in Logistics, Business Management, Marketing or equivalent
• Customer Service Professional Training