Job Summary

We are looking for a detail-oriented and customer-focused Reservations and Sales Officer to manage reservations, support sales activities, and ensure excellent customer service. The ideal candidate will have strong organizational skills and a good understanding of hospitality operations.

Key Responsibilities

• Handle reservation inquiries via email, phone calls, and online booking platforms.
• Process bookings, cancellations, and reservation amendments accurately.
• Promote the camp to travel agents, tour operators, and potential clients to generate sales.
• Provide accurate information about accommodation, rates, packages, and availability.
• Maintain reservation records and coordinate bookings.

Qualifications and Requirements

• Diploma or Degree in Hospitality Management, Tourism, Marketing, or a related field.
• Solid understanding of the hospitality and travel industry.
• 0-2 years of experience in reservations, sales, or hospitality operations, ideally in a camp, lodge, or hotel environment.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office, email communication, and reservation or booking systems.
• Ability to handle multiple tasks efficiently and maintain accuracy.
• Strong organizational and multitasking skills.

This job posting is open to Tanzanian applicants only.

• Handle reservation inquiries via email, phone calls, and online booking platforms.
• Process bookings, cancellations, and reservation amendments accurately.
• Promote the camp to travel agents, tour operators, and potential clients to generate sales.
• Provide accurate information about accommodation, rates, packages, and availability.
• Maintain reservation records and coordinate bookings.

• Strong communication and customer service skills.
• Proficiency in Microsoft Office, email communication, and reservation or booking systems.
• Ability to handle multiple tasks efficiently and maintain accuracy.
• Strong organizational and multitasking skills.

• Diploma or Degree in Hospitality Management, Tourism, Marketing, or a related field.
• Solid understanding of the hospitality and travel industry.