Background information about the job or company (e.g., role context, company overview)

IvyExalt LEARNING & CONSULTANCY WE ARE HIRING! Research, Quality Assuarance & Innovation Dar es Salaam 1 Position

Responsibilities or duties

Research, Quality Assurance & Innovation Officer to support the company's growth through quality assurance, product improvement, research, innovation, and business process enhancement. The successful candidate will be responsible for evaluating software systems, websites, mobile applications, cybersecurity projects, infrastructure deployments, and internal operational processes before they are delivered to clients or implemented internally. The role requires an individual who can independently identify weaknesses, risks, opportunities for improvement, and innovative solutions that contribute to the growth and its clients. In addition to quality assurance responsibilities, the officer will conduct research on emerging technologies, market trends, business opportunities, and industry best practices while recommending practical initiatives that improve company performance, service delivery, customer satisfaction, and revenue generation. This position is ideal for an individual who enjoys asking questions, solving problems, testing systems, identifying gaps, and continuously seeking ways to improve products, services, and organizational processes.

Qualifications or requirements (e.g., education, skills)

Required Skills & Core Tools Research and Data Collection Software testing and quality assuarance Business Analysis Website and Application Assesment Documentation & Report writting User Acceptance Testing Microsoft office suite Competence in Software development life cycle Strong presentation and reporting skills Multiple priorities

Experience needed

None specified

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

None specified

• Conduct comprehensive testing of software applications, websites, mobile applications, and digital platforms before deployment.
• Verify that all project requirements have been implemented correctly.
• Identify system defects, usability issues, workflow gaps, and performance concerns.
• Perform User Acceptance Testing (UAT) and document findings.
• Test system functionality across different devices, browsers, and operating environments.
• Verify integrations, reports, dashboards, notifications, and automation processes.
• Prepare testing reports and recommendations for development teams.
• Approve or recommend corrective actions before project delivery.
• Assess completed projects to ensure they meet business objectives and client requirements.
• Evaluate user experience, functionality, scalability, security, and overall quality.
• Identify opportunities for feature enhancements and product improvements.
• Recommend solutions that increase product competitiveness and customer satisfaction.
• Conduct ongoing research on technology trends, software solutions, cybersecurity developments, artificial intelligence, digital transformation, and emerging business opportunities.
• Evaluate new technologies that may improve company operations or create new revenue streams.
• Prepare research reports and recommendations for management.
• Monitor competitor products, services, and market developments.
• Identify opportunities to improve internal workflows, operational efficiency, and service delivery.
• Recommend automation opportunities that reduce manual work and increase productivity.
• Propose new products, services, and business models that align with YanaCorp’s strategic objectives.
• Participate in innovation initiatives and organizational improvement projects.
• Review project requirements and ensure proposed solutions address client needs effectively.
• Analyze business processes and recommend improvements.
• Identify risks, dependencies, and potential implementation challenges.
• Support project teams by providing business-focused recommendations.
• Research potential markets, industries, partnerships, and business opportunities.
• Identify conferences, events, exhibitions, and networking opportunities that may benefit YanaCorp.
• Contribute ideas and recommendations that support business growth and market expansion.
• Support management with strategic planning initiatives and special projects.
• Prepare quality assurance reports, research reports, and improvement recommendations.
• Maintain testing documentation, checklists, and quality standards.
• Present findings and recommendations to management and project teams.
• Track implementation of approved recommendations and improvement initiatives.

• Research and Data Collection
• Software testing and quality assurance
• Business Analysis
• Website and Application Assessment
• Documentation & Report writing
• User Acceptance Testing
• Microsoft office suite
• Competence in Software development life cycle
• Strong presentation and reporting skills
• Multiple priorities
• Software Testing and Quality Assurance
• User Acceptance Testing (UAT)
• Business Analysis
• Website and Application Assessment
• Process Analysis and Improvement
• Documentation and Report Writing
• Data Analysis and Research
• Microsoft Office Suite
• Project Management Tools
• Understanding of Software Development Life Cycle (SDLC)
• Strong analytical and critical thinking abilities
• Excellent problem-solving skills
• Strong attention to detail
• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision
• Strong presentation and reporting skills
• Ability to manage multiple priorities effectively

• Bachelor's Degree in one of the following fields: Computer Science, Software Engineering, Information Technology, Information Systems, Business Information Technology, Computer Engineering, Data Science, Any related field