General Details

Job Title: Relationship Manager – Chinese Desk

Department: Commercial

Job Grade: Assistant Manager / Manager

Reports To: Head of Chinese Banking

No. of Vacancies: 1

Job Purpose

The Relationship Manager – Chinese Desk is responsible for managing and growing relationships with Chinese corporate and individual clients. This role focuses on:

• Driving business growth across deposits, loans, and trade finance.
• Ensuring seamless banking service delivery.
• Acting as a cultural and market bridge, facilitating cross-border transactions, RMB-denominated solutions, and enhancing the bank’s visibility within the Chinese business community.

This role directly contributes to revenue growth, trade facilitation, and positions the bank as a preferred partner for Chinese clients.

Key Duties and Responsibilities

Client Relationship Management

• Serve as the key relationship manager for Chinese corporate and individual clients.
• Provide end-to-end banking support across deposits, lending, trade finance, and treasury services.
• Maintain trust-based relationships to enhance customer loyalty and retention.

Business Growth and Revenue Generation

• Drive growth in deposits, loans, and non-funded income from Chinese clients.
• Identify, target, and onboard new Chinese businesses in manufacturing, construction, trade, and investment sectors.
• Cross-sell banking products tailored to client needs and business cycles.

Cross-Border and Trade Facilitation

• Support clients in cross-border transactions, foreign exchange, and trade finance operations.
• Collaborate with regional and correspondent banks to streamline trade flows between China and Tanzania.
• Promote RMB-denominated solutions and enhance trade settlement efficiency.

Market Linkage and Cultural Facilitation

• Act as a language and cultural bridge between the bank and Chinese-speaking clients.
• Engage with Chinese embassies, chambers of commerce, and business associations to strengthen the bank’s visibility.
• Provide insights on Chinese market trends, investment patterns, and sectoral opportunities.

Risk and Compliance Management

• Conduct due diligence and ensure compliance with KYC/AML and credit risk standards.
• Monitor credit exposure, repayment performance, and portfolio quality.
• Escalate potential risks and recommend mitigation strategies.

Reporting and Performance Monitoring

• Track portfolio performance and prepare regular reports on revenues, pipeline growth, and relationship health.
• Provide market intelligence to support product development and strategic decisions.

Qualifications, Skills, and Knowledge

Education

• University degree in Economics, Business Administration, Finance, or related field.
• Additional certification in International Trade or Banking is an advantage.

Skills & Knowledge

• Strong interpersonal, negotiation, and relationship-building skills.
• Effective communication in English and Mandarin (written and spoken).
• Analytical thinking and problem-solving abilities.
• Networking and market intelligence skills.
• Understanding of trade finance, cross-border banking, and relationship management.
• Familiarity with Chinese business culture and investment trends.
• Knowledge of KYC/AML regulations and risk management practices.
• Commercial and contextual awareness.

Experience

• Minimum 3–5 years’ experience in relationship management, preferably with Chinese corporate or high-net-worth clients.
• Proven track record in deposits, lending, trade finance, and cross-border banking.

• Serve as the key relationship manager for Chinese corporate and individual clients.
• Provide end-to-end banking support across deposits, lending, trade finance, and treasury services.
• Maintain trust-based relationships to enhance customer loyalty and retention.
• Drive growth in deposits, loans, and non-funded income from Chinese clients.
• Identify, target, and onboard new Chinese businesses in manufacturing, construction, trade, and investment sectors.
• Cross-sell banking products tailored to client needs and business cycles.
• Support clients in cross-border transactions, foreign exchange, and trade finance operations.
• Collaborate with regional and correspondent banks to streamline trade flows between China and Tanzania.
• Promote RMB-denominated solutions and enhance trade settlement efficiency.
• Act as a language and cultural bridge between the bank and Chinese-speaking clients.
• Engage with Chinese embassies, chambers of commerce, and business associations to strengthen the bank’s visibility.
• Provide insights on Chinese market trends, investment patterns, and sectoral opportunities.
• Conduct due diligence and ensure compliance with KYC/AML and credit risk standards.
• Monitor credit exposure, repayment performance, and portfolio quality.
• Escalate potential risks and recommend mitigation strategies.
• Track portfolio performance and prepare regular reports on revenues, pipeline growth, and relationship health.
• Provide market intelligence to support product development and strategic decisions.

• Strong interpersonal, negotiation, and relationship-building skills.
• Effective communication in English and Mandarin (written and spoken).
• Analytical thinking and problem-solving abilities.
• Networking and market intelligence skills.
• Understanding of trade finance, cross-border banking, and relationship management.
• Familiarity with Chinese business culture and investment trends.
• Knowledge of KYC/AML regulations and risk management practices.
• Commercial and contextual awareness.

• University degree in Economics, Business Administration, Finance, or related field.
• Additional certification in International Trade or Banking is an advantage.