Vacancy title:
Quality Support Engineer

[Type: FULL_TIME, Industry: Professional Services, Category: Science & Engineering]

Jobs at:
Newl

Deadline of this Job:
Friday, August 29 2025

Duty Station:
Tanzania | Dar es Salaam | Tanzania

Summary
Date Posted: Wednesday, August 27 2025, Base Salary: Not Disclosed

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JOB DETAILS:

KEY DUTIES AND RESPONSIBILITIES

• Daily reconciliation of tasks executed by FME and ensure the quality is met as per the SOP
• Ensures that the PM team has the necessary tools to complete the maintenance as per the SOP.
• Ensures that PM teams on their assigned sites comply with 1SVM or other regimes as defined by HTX in the monthly PM/FW plan.
• Ensures compliance with the use of SN and other HTT tools
• Create and communicate to ROL a proper plan for FE skills set improvements.
• Pick all site issues reported by FME/ROL on PMWO/PMA Comments and raise site work orders based on Priority SLA
• Ensure all open SWOs are closed completely as per their priority SLA
• Utilization of the car tracking system to validate PM visits
• Provide technical support to FME in case of any technical issue
• Request task rescheduling/closure extension for all tasks that cannot be closed within the priority window due to various reasons, and Lodge task exclusion once closed
• Runs the daily standard day meeting with their FMEs.
• Utilization of the car tracking system to validate PM visits.
• 100% utilization of the site RMS and ensure 100% functionality of RMS.
• 100% adherence to healthy and safety policies

QUALIFICATIONS

• At least 2 years’ experience as a field supervisor.
• Diploma/bachelor’s degree in Mechanics/Electrical/Telecom from a recognized University.
• Senior field engineers are encouraged to apply.
• Registered as a Professional Engineer with ERB.
• Registered with EWURA as a Class A engineer in Electrical Installations.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

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