Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About The Role

As an Operations Specialist for Driver Growth, Planning & City Expansion, you will play a key role in launching and scaling secondary cities across Tanzania. You will drive structured driver acquisition, lead city expansion initiatives, and ensure a healthy balance between supply and demand. Working closely with local teams and cross-functional stakeholders — including Marketplace, Driver Engagement, and Rider teams — you will translate data into clear action plans and help turn new cities into high-performing, sustainable marketplaces.

Main Tasks And Responsibilities

• Own and manage the end-to-end driver acquisition funnel from lead generation through to activation and active driver performance, leveraging scout programs, referrals, and other acquisition channels to meet supply targets.
• Improve onboarding experience through driver engagement centres, clinics, and compliance processes, while monitoring and improving activation quality and early retention metrics.
• Support expansion into new and secondary cities across Tanzania by building and executing structured growth plans that ensure marketplace supply-demand balance.
• Run targeted initiatives to drive both driver activation and ride demand at the city level.
• Monitor, analyse, and report on key performance metrics across driver growth and city performance, translating data insights into prioritised execution plans.
• Collaborate cross-functionally with Marketplace, Driver Engagement, and Rider teams to identify bottlenecks and drive overall market performance.

About You

• 3–5 years of experience in operations, logistics, mobility, or marketplace businesses.
• Strong analytical skills with hands-on experience using Excel or Google Sheets and performance dashboards.
• Proactive and structured, with the ability to operate effectively in ambiguous, fast-paced environments.
• Strong execution mindset with the ability to balance fieldwork and analytical tasks.
• Confident communicator, able to collaborate with both field teams and cross-functional stakeholders.
• A strong interest in mobility, marketplace growth, and solving real-world operational challenges; experience in Tanzania or similar markets is an added advantage.

Why You'll Love It Here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

• Own and manage the end-to-end driver acquisition funnel from lead generation through to activation and active driver performance, leveraging scout programs, referrals, and other acquisition channels to meet supply targets.
• Improve onboarding experience through driver engagement centres, clinics, and compliance processes, while monitoring and improving activation quality and early retention metrics.
• Support expansion into new and secondary cities across Tanzania by building and executing structured growth plans that ensure marketplace supply-demand balance.
• Run targeted initiatives to drive both driver activation and ride demand at the city level.
• Monitor, analyse, and report on key performance metrics across driver growth and city performance, translating data insights into prioritised execution plans.
• Collaborate cross-functionally with Marketplace, Driver Engagement, and Rider teams to identify bottlenecks and drive overall market performance.

• Strong analytical skills with hands-on experience using Excel or Google Sheets and performance dashboards.
• Proactive and structured, with the ability to operate effectively in ambiguous, fast-paced environments.
• Strong execution mindset with the ability to balance fieldwork and analytical tasks.
• Confident communicator, able to collaborate with both field teams and cross-functional stakeholders.
• A strong interest in mobility, marketplace growth, and solving real-world operational challenges; experience in Tanzania or similar markets is an added advantage.

• 3–5 years of experience in operations, logistics, mobility, or marketplace businesses.
• Strong analytical skills with hands-on experience using Excel or Google Sheets and performance dashboards.
• Proactive and structured, with the ability to operate effectively in ambiguous, fast-paced environments.
• Strong execution mindset with the ability to balance fieldwork and analytical tasks.
• Confident communicator, able to collaborate with both field teams and cross-functional stakeholders.
• A strong interest in mobility, marketplace growth, and solving real-world operational challenges; experience in Tanzania or similar markets is an added advantage.