Merchant Development Officer
2025-08-29T19:47:32+00:00
Yas
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https://yas.co.tz/
FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Professional Services
Admin & Office
2025-09-05T17:00:00+00:00
Tanzania
8
Overview
Join Yas as a Merchant Development Officer and help us grow together! We’re seeking a passionate individual with a University Degree in Business Administration, Economics, Marketing, Financial Technology, or a related field, and 2-3 years of work experience in CVM, product, sales, or marketing-related fields within a Fintech environment.
Core Responsibilities
- Support implementation of value propositions for micro, medium, and large merchants to drive adoption and loyalty.
- Assist in designing and executing promotional campaigns, including business cases, go-to-market strategies, and performance tracking.
- Analyze merchant data to support segmentation, targeting, and growth opportunities.
- Gather and document merchant feedback through surveys and engagement sessions, ensuring issues are tracked and addressed.
- Review merchant journey across platforms to identify improvements and prepare change requests and business requirement documents.
- Coordinate partnership activities with high-value merchants and third parties, including meetings and contract follow-ups.
- Support cross-selling and up-selling initiatives by preparing materials for complementary services.
- Collaborate with sales, CVM, and acquisition teams to support merchant onboarding and growth plans.
- Prepare data-driven business cases with ROI projections for new features and initiatives.
- Conduct competitor and market research to provide insights on trends and positioning.
- Assist in preparing performance reports with merchant metrics, campaign ROI, and actionable insights.
- Carry out other tasks assigned by the Merchant Growth & Development Manager or management.
Core Competencies
- Excellent communication and interpersonal skills.
- Innovative and sound business mind.
- Ability to work under pressure.
- Strategic planning abilities.
- The ability to analyze data and derive actionable insights.
- Problem-solving and customer satisfaction orientation.
Support implementation of value propositions for micro, medium, and large merchants to drive adoption and loyalty. Assist in designing and executing promotional campaigns, including business cases, go-to-market strategies, and performance tracking. Analyze merchant data to support segmentation, targeting, and growth opportunities. Gather and document merchant feedback through surveys and engagement sessions, ensuring issues are tracked and addressed. Review merchant journey across platforms to identify improvements and prepare change requests and business requirement documents. Coordinate partnership activities with high-value merchants and third parties, including meetings and contract follow-ups. Support cross-selling and up-selling initiatives by preparing materials for complementary services. Collaborate with sales, CVM, and acquisition teams to support merchant onboarding and growth plans. Prepare data-driven business cases with ROI projections for new features and initiatives. Conduct competitor and market research to provide insights on trends and positioning. Assist in preparing performance reports with merchant metrics, campaign ROI, and actionable insights. Carry out other tasks assigned by the Merchant Growth & Development Manager or management.
JOB-68b203d431f62
Vacancy title:
Merchant Development Officer
[Type: FULL_TIME, Industry: Professional Services, Category: Admin & Office]
Jobs at:
Yas
Deadline of this Job:
Friday, September 5 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Friday, August 29 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Overview
Join Yas as a Merchant Development Officer and help us grow together! We’re seeking a passionate individual with a University Degree in Business Administration, Economics, Marketing, Financial Technology, or a related field, and 2-3 years of work experience in CVM, product, sales, or marketing-related fields within a Fintech environment.
Core Responsibilities
- Support implementation of value propositions for micro, medium, and large merchants to drive adoption and loyalty.
- Assist in designing and executing promotional campaigns, including business cases, go-to-market strategies, and performance tracking.
- Analyze merchant data to support segmentation, targeting, and growth opportunities.
- Gather and document merchant feedback through surveys and engagement sessions, ensuring issues are tracked and addressed.
- Review merchant journey across platforms to identify improvements and prepare change requests and business requirement documents.
- Coordinate partnership activities with high-value merchants and third parties, including meetings and contract follow-ups.
- Support cross-selling and up-selling initiatives by preparing materials for complementary services.
- Collaborate with sales, CVM, and acquisition teams to support merchant onboarding and growth plans.
- Prepare data-driven business cases with ROI projections for new features and initiatives.
- Conduct competitor and market research to provide insights on trends and positioning.
- Assist in preparing performance reports with merchant metrics, campaign ROI, and actionable insights.
- Carry out other tasks assigned by the Merchant Growth & Development Manager or management.
Core Competencies
- Excellent communication and interpersonal skills.
- Innovative and sound business mind.
- Ability to work under pressure.
- Strategic planning abilities.
- The ability to analyze data and derive actionable insights.
- Problem-solving and customer satisfaction orientation.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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