Vacancy title:
Loan Officers and Collection Officers

[Type: FULL_TIME, Industry: Finance, Category: Accounting & Finance, Customer Service, Sales & Retail, Business Operations]

Jobs at:
SimplePay Capital Limited

Deadline of this Job:
Monday, October 5 2026

Duty Station:
Dar es Salaam, Morogoro, Mbeya, Pwani, Geita, Katoro, Shinyanga and Kahama | Dar es Salaam

Summary
Date Posted: Thursday, September 17 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities

Main Duties

Loan Officers and Collection Officers will be responsible for:

• Review and follow up on open accounts for repayment collection.
• Collect loan payments as per agreed repayment plans.
• Perform customer due diligence and maintain proper KYC documentation.
• Deliver excellent customer service at all times.
• Manage front desk duties and assist in administrative tasks.
• Ensure adherence to company policies and procedures.

Performance Targets (KPIs)

Successful candidates will be expected to:

• Achieve monthly disbursement targets.
• Achieve monthly collection targets.
• Achieve new customer acquisition targets.
• Achieve active customer targets.

Qualifications & Requirements

Applicants should meet the following requirements:

• High School education.
• Experience in microfinance or financial services is an added advantage.
• Strong communication, sales, and negotiation skills.
• Excellent time management and customer service skills.
• Must be self-driven, dependable, and a team player.
• Basic computer knowledge required.
• Having a smartphone is an added advantage.

Work Hours: 8

Experience in Months: 24

Level of Education: high school

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates should send their CV and Cover Letter to the appropriate mail address according to the location they are applying for.

Dar es Salaam, Morogoro, Mbeya and Pwani

Candidates applying for positions in Dar es Salaam, Morogoro, Mbeya or Pwani should send their CV and Cover Letter

Kindly clearly indicate the region you are applying for in the mail subject line.

Sample mail subject:

APPLICATION FOR LOAN OFFICER POSITION – MOROGORO

Geita, Katoro, Shinyanga and Kahama

Candidates applying for positions in Geita, Katoro, Shinyanga or Kahama should send their CV and Cover Letter

Kindly clearly indicate the region you are applying for in the mail subject line.

Sample mail subject:

APPLICATION FOR LOAN OFFICER POSITION – GEITA

Application Deadline

05 October 2026

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